Reviews (5,779)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and sales through trust badges and sticky add-to-cart buttons. It features easy setup and customization of payment badges and upsell options, enhancing site credibility. The app integrates smoothly into stores and is supported by exceptional, responsive customer service via live chat.

October 8, 2024

Tiana my chat assistant replies me very fast and my issue was resolved within miutes. Loved the interactive chatting page.

WhatYouLikeee
India
About 1 hour using the app
September 23, 2024

Have just installed the App, and Hana is a wonderful helper! She's very patient with my request.

Bamkiki
Australia
6 days using the app
August 22, 2024

Jasmine helped me directly after asking a few questions - will be some great features in my shop! thank you !

BeautiQ
Germany
About 1 hour using the app
September 30, 2024

works well and looks good, customer service quick to respond and very helpful

Susi Lighting
Italy
About 1 hour using the app
June 10, 2024

Excellent Support Experience

I recently needed assistance from Avada’s live chat to add trust badges to my store. I was helped by Hana, who was incredibly kind and efficient. She quickly understood my request and provided a solution in no time. Her professionalism and friendliness made the whole process smooth and stress-free. I highly recommend Avada’s support team, thank you Ana!

Pawsyfun
United Kingdom
4 months using the app
September 14, 2024

great support

Pink Paan
India
3 months using the app
September 12, 2024

Good Customer Service and Easy to use, Tiana and Maison solved all my problems, they are the best.

House Of Mate
United States
About 10 hours using the app
June 21, 2024

MIA helped me out in very easy way. Hats off to Avada for keeping such a nice customer care executive

STREET TOWN
India
4 months using the app
September 27, 2024

Very good support. Thank you

eda-wurst
Germany
About 19 hours using the app
October 9, 2024

great customer service from Ricky and fast response, the dev team fixed many issues on my store in no time

Legend Icon
France
About 1 hour using the app