Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost customer trust and engagement, leading to increased sales. Features such as a countdown timer, trust badges, sales pop, free shipping bar, and announcement bar are customizable and user-friendly. Merchants value the app's responsive design, affordable pricing, and insightful analytics dashboard. The customer support team is often commended for their prompt, knowledgeable, and personalized service.

January 17, 2023

My support agent Lydia did an excellent job walking me step-by-step though the app. She easily broke down information that i was having trouble understanding. I give Avada and Lydia 5 stars!!!

United States
10 months using the app
May 28, 2023

Very good support. I asked for help and got directly help, and they were able to help me. The support agent was called Liz

About 1 month using the app
Edited June 16, 2023

It is so easy to set up and instruction is very detailed so you almost do not need any support!
But for me, I am not very good at this kind of thing since this is my first time making my own shopify page so I used a live chat box to ask some question.

One of their support team member, Hana, helped me right away and kindly explained everything to me, and edit the app for me in a second!
She is super sweet and I am very much satisfied with the service.


La douceur
About 6 hours using the app
May 30, 2023

Great support from HANA!!! super fast, super friendly. App works like a treat!! Highly recommend. Has lots of added features which is great having it all in 1 app.

3 days using the app
May 14, 2023

Cool app. Very nice and polite support. Big thanks to Prakash for helping me solve issue I had very quickly.

2 months using the app
September 2, 2023

Canlı destek anında yardım ediyor.... Herkese tavsiye ederim. ... Harika bir uygulama.

United Kingdom
About 1 month using the app
Edited May 24, 2023

Great experience, love that it have multiple types inside one app. Great customer service, Nana anserd me in some seconds and fiksed it all in some min.

About 1 month using the app
May 28, 2023

This program is awesome, thank you Esther for her quick support, she solved my problem quickly and professionally

3 months using the app
February 16, 2023

A great app, unbelievably it's free :D
It gives you a lot of opportunities to customize your shop and skyrocket your conversion rate.
It works really well, I've never had any issues. Honestly what I use are just the Inactive tab and Sticky add to cat, cause that's all I need, but the app has much more to offer.
For so many months I needed only once to contact customer support due to theme update. Jasmine replied to me in seconds and fixed my issue, honestly in less than two minutes without any unnecessary explanations from my side.
She's amazing and so does this app. :)))

United States
About 2 months using the app
May 21, 2023

Like somebody said. Liz is legend. If you will have any problems just chat to them. It’s after 4 pm in Sunday and I received help in 2 minutes? Cool

Direct Haven
United Kingdom
About 2 months using the app