Reviews (5,780)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and sales through trust badges and sticky add-to-cart buttons. It features easy setup and customization of payment badges and upsell options, enhancing site credibility. The app integrates smoothly into stores and is supported by exceptional, responsive customer service via live chat.

July 23, 2023

Amazing support! It helped me in every task and solved all my doubts and queries.Literally the best support i have ever got

Meow Doggy
India
3 months using the app
July 12, 2023

Professional, fast and attractive! Avada is definitely the first choice when it comes to boosting sales. Special thanks to Jasmine and Anivia!

PeerBuy
Romania
3 months using the app
May 4, 2023

Hana was so helpful and they support 10/10 they are great and friendly you just had to ask them in live chat

Teddy
Egypt
3 months using the app
July 8, 2023

very nice ! thanks about that app , special one

Nature’Stars
Israel
3 months using the app
July 30, 2023

I just love this app ; it is like a one solution to all the problems . Now i don't need different apps for different tasks this is enough for all. And most importantly its free which is a great thing for a beginner like me. and special thanks to the Esther ( customer support). she helped me a lot and solved each issue quickly.

AVION™
India
3 months using the app
June 16, 2022

This app is really great and this is free, incredible!!!! I have been looking for an app with these functions for a long time. Everything is very customizable according to your needs. The great thing is that the customer service is great too! I had a little problem of customization and they were very kind and very efficient. I write with the dear LIZ of Avada and I have an incredibile beautiful and professional assistance. She solved everything in a few moments with great competence. Excellent app, highly recommended to everyone, surely I will also try the other apps of this company. Thanks!!!

NuvoleBlu
Italy
3 months using the app
December 19, 2022

VERY GOOD APP >>> THANK YOU :)

Enjoying Band Pro
Egypt
3 months using the app
August 7, 2023

Outstanding Support Experience with Liz at Avada !

Review:

I recently had the pleasure of interacting with Liz, a support agent at Avada Software, and I am absolutely blown away by the level of service she provided. From start to finish, Liz demonstrated exceptional professionalism, knowledge, and dedication that went above and beyond my expectations.

Liz's expertise in troubleshooting and problem-solving is truly commendable. She quickly grasped the intricacies of my issue and guided me through a step-by-step process to resolve it. Her patience and clear communication were key factors that made the entire support experience seamless and stress-free.

What impressed me the most was Liz's genuine willingness to assist and ensure that my concerns were fully addressed. She took the time to thoroughly explain each solution and provided insightful tips to prevent similar issues in the future. Her proactive approach and attention to detail truly set her apart.

Beyond her technical skills, Liz's friendly and approachable demeanor made me feel valued as a customer. She genuinely cared about my satisfaction and was willing to go the extra mile to ensure I was completely satisfied with the resolution.

In a world where exceptional customer support is becoming increasingly rare, Liz at Avada Software is a shining example of what true customer service should be. Her dedication, expertise, and genuine care for customers make her an invaluable asset to the company.

I wholeheartedly recommend Liz and Avada Software to anyone in need of top-notch technical support. Thank you, Liz, for your outstanding assistance and for making my support experience a truly positive one!

Sincerely,
Saleforce.pk

Saleforce.pk
Pakistan
3 months using the app
October 25, 2022

Amazing app and very helpful customer service, Hana did a great job guiding me with patience to use the app and add badges on my behalf, loved the service!

SmartVacuum
Canada
3 months using the app
AOV.ai replied October 26, 2022

Thanks for sharing your feedback on our app and service!
Your feedback is valued by every team member here and that gives us the motivation to make continuous improvements.

Wish you many advantages in your business!
AVADA Support Team

November 9, 2022

nice i like your options.............................................................................

US Styler
Pakistan
3 months using the app
AOV.ai replied November 9, 2022

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

All the best,
AVADA Support Team