Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

December 5, 2023

I had an outstanding experience with Hana's support! From the moment I reached out for assistance, Hana was incredibly helpful, and responsive, and went above and beyond to address my concerns. Not only did Hana provide a quick resolution to my issue, but they also demonstrated a deep understanding of the subject matter and were able to communicate complex information clearly and concisely.

What truly stood out was Hana's dedication to ensuring my satisfaction. The level of professionalism and expertise displayed by Hana is truly commendable. I appreciate the excellent customer service and the effort put into making sure I had a positive experience.

If you're looking for top-notch support, I highly recommend reaching out to Hana. Your support request will be in capable hands, and you can trust that Hana will provide a solution with efficiency and expertise.

Thank you, Hana, for your outstanding support!

Dizzymart
United States
About 1 month using the app
Edited April 12, 2024

Esther helped to solve a minor issue really quickly. Very much appreciated!

Ninurta
Costa Rica
3 months using the app
December 29, 2023

Very good and quick support from all their staff, Liz was quick to respond and deal with my issue! Great company and wonderful to work with!

CruisePaks
United States
20 days using the app
Edited January 27, 2024

THIS APP IS VERY GOOD AND I REFERED ALL SHOPIFY STORES TO USE THIS APP AND ANOTHER IMPORTANT THING THIS APP SUPPORT TEAM IS VERY RESPONSIBLE I TALK HIS TEAM MEMBER Lydia AND I VERY WELL EXJPERIENCE

Sili Bath
Pakistan
About 2 months using the app
December 12, 2023

I Highly recommend this app to all my Shopify friends—it's incredibly informative. Special kudos to Hana for being hands-on and invaluable in guiding me through any challenges with app setup. Without her, I'd be completely lost. If you're seeking top-notch assistance, Hana is the go-to person. Elevate your Shopify experience with this app and Hana's expertise!

YFBG WIRELESS LLC
United States
2 months using the app
March 31, 2024

Support is quick but the app does not work. I get a Forbidden error and have to wait for the tech team to look at it

PoshPup
Bulgaria
About 22 hours using the app
Edited January 7, 2024

Our success in the use of applications is not only on the versatility of the feature, but most importantly is the human factor supporting our utilization. Hana was more than supporting during the trial and customization of our messages. She is a great asset and represents the type of customer support that keeps us running. Thanks, Hana

Harry
Maras Green

Maras Green
United States
5 days using the app
January 22, 2024

Hanna was very helpful and quick to respond.

Mbcconsultantgroup
United States
2 months using the app
April 8, 2024

Amazing team. Always working so hard to help out. Love this company

Stickers Oh Fun
United States
About 2 hours using the app
January 15, 2024

very nice platform and very quick support! Hana was very kind and this is a great app!

Muscleroo Market
Australia
3 days using the app