Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

October 7, 2024

Hana was good and fast on helping.

Thank you!

Ford X Retail
United States
15 minutes using the app
July 18, 2024

This is a very good app. I want to thank Kevin from Avada Email marketing & SMS for helping to add a form on a particular page. Fast and efficient support. Really appreciate the help. Thank you so much

nordic-glow.com
United Kingdom
About 2 hours using the app
Edited September 27, 2024

Many Thanks Tiana and William - Tech support for understanding my issue and resolving it as per my requirement. Appreciate your extended support.

1Stop Merkez
United Arab Emirates
4 months using the app
July 19, 2024

Excellent support from Linda! App works as it should and support are really good. Thank you

Thrive Fulfilment
United Kingdom
About 5 hours using the app
June 24, 2024

It's my first time using this app and I can tell that it's not that easy as I expected, but the team (Lydia) is very helpful and all my issues have been solved!

Pullchi
Hungary
14 days using the app
June 15, 2024

I wanted to extend my heartfelt thanks and appreciation to your support advisor Kevin for his exceptional assistance today. As a representative of BOCAOUT WORLD, a world of fashion, Kevin promptly and efficiently helped me find a solution to an issue within seconds. His expertise and dedication truly made a significant difference in resolving our query swiftly, allowing us to continue delivering our best to our customers.

BOCAOUT WORLD
United Arab Emirates
14 days using the app
August 30, 2024

Great and very fast customer service! Audrey was very helpful!

Laneria.ro
Romania
32 minutes using the app
May 29, 2024

The best app ever. Their templates are fantastic and the customer service is fast and kind in solving anything.
Special thanks to Esther and Toby who helped me solve my problem within minutes!

SpritzSport
Portugal
About 1 month using the app
October 15, 2024

Sonny is very supportive

Mi CHARGE
Australia
4 days using the app
October 8, 2024

Réponse rapide et efficace même en soirée, merci !

MYBUDOSHOP
France
4 months using the app