Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

December 22, 2023

Support was 5*. First time used and very quick and very helpful.

LP Fusion
Germany
29 days using the app
January 15, 2024

The online assistant Hana on this website is a lifesaver! Its prompt and accurate responses made navigating the site a breeze, providing invaluable support throughout my experience

My Store
Canada
2 days using the app
March 3, 2024

best customer service, Liz made sure that I get a minor issure i had solved asap.

entity apparel
South Africa
About 3 hours using the app
February 10, 2024

Thanks to Liz for the quick help, she worked with me amazingly accurately with her expertise. I would also like to recommend her to others

madragora
Hungary
About 4 hours using the app
February 20, 2024

Day 01 of using Avada it is fanatic..... Quick and simple to use and support (Liz) was 5 stars for reviewing and resolving my issues. Recommended.

The Whisky Society Pty Ltd
Australia
About 3 hours using the app
November 14, 2023

I've had a couple questions on using this as the app is new to me. Support has been wonderful! Sunny was fast, efficient, and helped resolve my issue within 5 minutes. I am super happy so far, and I am glad that support is 24/7. I work odd hours and it's nice to know someone will be there when I need them

The Stylish Stitcher
United States
4 months using the app
November 28, 2023

Great customer support via chat box. Anthea was really helpful and fixed the integration issue quickly! Overall, the app works great and has a lot of pre-built automations which are great for new businesses. Highly recommend.

Kagome
United States
17 days using the app
April 1, 2024

The application is excellent and customer service is always available to resolve any doubts or problems.

Trubbiano
Portugal
About 1 hour using the app
April 18, 2024

Fast and responsive support from Hana, got some minor issues sorted in no time

ArtOfficials
United Kingdom
About 3 hours using the app
January 15, 2024

best customer support team i've ever seen. it's like you have a personal assistant holding your hand all the way

Fit and Wellness Club
Bulgaria
3 days using the app