Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

June 18, 2024

Hana really help me resolving my issues in the app. I'm happy with the support.

Cocomar Fashion Boutique
United States
10 days using the app
April 11, 2024

An easy to use and low-cost app with great customer service. Today I was helped by Tracy with an email campaign that wouldn't send. She took care of me and solved my issue in no time. I strongly recommend this app

Casshoo Reiki
United States
5 months using the app
July 9, 2024

Thank you very much to the technical staff "Hana" for their help. "Hana" is very enthusiastic, patient, and has helped me solve many difficulties

Witharmour
China
About 3 hours using the app
June 10, 2024

Its very easy and support quickly reply
Thanks Tiana

Aghsan أغْسَان
Qatar
2 months using the app
May 7, 2024

Hana helped me with everything, fast response time, she did the task also fast, just super nice service

Celiqe
Netherlands
4 months using the app
April 1, 2024

I really loved the app workflow. It is very user friendly, with GENEROUS amount of emails and costumers, and with REASONABLE paid plans. Also the team is so professional, especially the support team who is available 24/7. Esther is actually a very supportive and helpful costumer service agent. Cheers to her.
WOULD DEFINETLY RECOMMEND THE APP !

Tape It
Lebanon
6 months using the app
November 6, 2024

作为一个独立站新手,有免费套餐的自动化营销真的很有用。并且客服人员也很nice!推荐!

Reverve
China
About 2 hours using the app
July 4, 2024

Ragazzi preparati e sempre disponibili. Voglio ringraziare Hana per avermi risolto il problema della verifica del dominio. Grandi

Pretoria Boutique
Italy
About 1 month using the app
April 30, 2024

I am new to Avada, however, my experience so far has been excellent. The support I have received from the team is fantastic. Support is very quick to response and I couldn't be happier with their service. A big thanks to both Nolan and Lydia from Avada!

indigocrystalsau
Australia
About 2 months using the app
May 4, 2024

I didn't use the app right now, I will test the sms and email automation systems. But the support team was perfect. Thanks to Hana!

Koc's Boutique
United States
3 months using the app