Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

April 15, 2024

Hana was absolutely amazing and provided excellent customer service support. She quickly resolved my issue and helped me greatly with my automations. Thank you!

Manski's Wellness
United States
2 months using the app
January 3, 2024

The perfect email app. I have worked with several platform but I really think this one is the best! Customer service is very good and super fast communication. I have been helped very quickly and very well by Emily, she has answered my questions well and quickly allowing me to move on quickly as well. In short top app

Hello Sleek
Netherlands
5 months using the app
November 23, 2023

I would highly recommand this App as it is easy to set up and straight forward. It automatically identifies options you might miss out in order to help improve your shop as much as possible. In case of difficulties or problems or simply questions, the outstanding support (in my case Hana) did an absolute great job! Thank you for the great service!

SNUSBOX
Austria
7 months using the app
March 26, 2024

This is definitely the best app for email marketing, very easy to use, lots of tools, good price and amazing support, thank you Emily!

BeAdornedUK
United Kingdom
4 months using the app
Edited July 15, 2024

I really appreciate Audrey so much. She has been incredibly helpful and thoughtful in assisting me with my needs. Her excellent customer service has made my experience with Avada Email Marketing truly outstanding!

JALIZA
United States
7 months using the app
May 30, 2024

Really good support specially many thanks Lydia

BeeTrend
Türkiye
About 2 months using the app
September 12, 2024

So far so great! I had an issue and Jasmine quickly and patiently helped me out/ resolved the issue (it was a technical thing on my end).

Linah Farms
Egypt
June 13, 2024

hye your support team hana is soo cooperative she is very helpfull
thank you

expenxa
Pakistan
27 days using the app
Edited February 29, 2024

I unfortunately had a serious problem, as fake subscribers from Shopify suddenly invaded my account in Avada. But the team helped me out and the issue is now fixed to my great satisfaction. A special thank you to Liz from Avada service team

Octopus Denmark
Denmark
About 2 years using the app
February 21, 2024

I am very pleased with the services offered by Avada. I have tried other services from them and they are excellent, especially if you are just starting out. They help you grow with many powerful tools. Thank you, Emily, for your assistance.

Yojma Capital
Mexico
3 months using the app