Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

Edited July 1, 2024

Many technical functions not working and often have to conctact support to have basic functions enabled

StrongFood
Germany
6 days using the app
Avada replied July 3, 2024

Dear StrongFood Team,

We're very sorry to hear about the technical difficulties you've been experiencing and the frustration it has caused. Our goal is to provide a seamless experience, and it’s clear that we’ve fallen short in your case.

We have sent you an email to follow up for further discussion. We would like to work closely with you to address these problems and ensure that all basic functions are enabled and working as expected.

Your feedback is invaluable to us, and we are committed to improving our service based on your experience.

Thank you for bringing this to our attention, and I look forward to resolving these issues for you.

Best regards,
Avada Support Team

July 3, 2024

Today am Working with HANA , it's amazing

TREND TREE
India
2 days using the app
February 14, 2024

AVADA app stands out as one of the premier ecommerce solutions available, offering a plethora of features to streamline and enhance the online shopping experience. From start to finish, this app empowers users to design and customize their ecommerce stores with ease.

One of the standout aspects of AVADA is its extensive array of features. Whether it's the Avada Sales Pop-Up or the myriad of other tools such as email marketing, automation, and forms integration, users have access to a wealth of resources—all completely free of charge. This breadth of functionality ensures that users can create engaging, high-converting online stores without breaking the bank.

The support provided by AVADA further elevates the user experience. "LIZ," a support advisor, exemplifies the dedication and expertise of the AVADA team. Their assistance in setting up the entire store, from inception to completion, demonstrates a commitment to customer satisfaction that is truly commendable. With support like this, users can feel confident in overcoming any challenges they encounter along the way.

Whether you're a novice or a seasoned professional in the world of ecommerce, AVADA offers a solution that caters to your needs. The availability of both free and paid plans ensures flexibility and scalability, allowing users to adapt their subscription to match their growing business requirements.

In conclusion, AVADA app receives our highest recommendation. Its robust features, exceptional support, and commitment to user satisfaction make it a standout choice for anyone looking to establish or enhance their online store. Kudos to the AVADA team for providing such a remarkable app that empowers businesses to succeed in the digital marketplace.

Best Regards,
Best Buying Online Team, Bijay Khadka

Best Buying Online
Australia
2 months using the app
May 30, 2024

Really good support specially many thanks Lydia

BeeTrend
Türkiye
About 2 months using the app
December 21, 2023

I had an issue with browsing my store, and email signup form, but Lizz and Abby provided outstanding customer service. They were not only friendly and attentive but also quickly resolved the problem. Their expertise and dedication were impressive. I highly recommend them for their excellent assistance! They went above and beyond to ensure my complete satisfaction.

AllurePassion
Canada
10 months using the app
May 23, 2024

fast, quick support from Lydia. answered my questions and helped me solved my problems quickly.

InarasCases
New Zealand
23 days using the app
April 16, 2024

Avanda app is a game-changer! It automates personalized emails for your customers flawlessly. Plus, Hana provided the best customer support, when I encountered some questions and challenges, Hana was there to assist me every step of the way. Highly recommended!

Nöje
Mexico
2 months using the app
March 25, 2024

I needed help with something and Hana answered all my questions and assisted me with what I need thanks!

Melena Hair
United States
Almost 2 years using the app
December 28, 2023

Hi, am Humphrey from Topbrandluxuries, and is the first time i use your service, and most importantly i would like to recomment one of your support team by the name of HANA, the lady gave me the support i was not expecting, she was so helpful, its like she was constantly monitoring and seeing the problems, i am going thru, and every problem i had, she would offer to fix it on my behalf apart from letting me do it myself.. i wish all the team member could be like her and be so supportive, i was actually confused with everything, but she made it easy for me. 5 stars goes to HANA

TOP BRAND LUXURIES
South Africa
3 months using the app
March 7, 2024

Awesome experience! We're using this to send our newsletter and it's working amazingly. No spam folder, easy to use and data driven.

Recently had to reach out to support and Hana's assistance was perfect. She even submitted a request to the development team for a future functionality.

Unhuman Supplements
Canada
2 months using the app