Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

November 21, 2023

Good APP and great customer service. Esther was really professional and patient. Thanks again for all the help!

A & UTV PRO
China
4 months using the app
November 21, 2023

best customer service with quick and helpful responses i lucky to speak to Wendy on two occasions, and by far she was very patient and guided me thru all the steps .
The app it self is very easy to navigate as i have tried others and by no doubt this one i find the most action when coming to have my store run functionally

CrisMo Designs
United States
About 2 months using the app
December 7, 2023

Working with Jasmine was great! Very patient, helpful and friendly!

Miss Reverie
United States
About 2 months using the app
November 14, 2023

Lydia from The Avada Email Marketing & SMS app has been great to deal with when setting up email automations for our Shopify account. So far it has been exactly what we have been looking for to streamline some of our processes.

Well Belly Health
Australia
26 days using the app
January 13, 2024

ottima app. Assistenza fantastica, in particolare Pamela, gentilissima e disponibile ad aiutarmi in qualsiasi cosa.

Piume collection
Italy
17 days using the app
November 23, 2023

Amazing customer service, helps you resolve any issues you have quick. Hana was really friendly and easy to talk to. App has great customization too and is easy to use.

Jenny Hayley
United Kingdom
28 days using the app
March 16, 2024

Customer support is very successful. Emily took care of me and was very helpful. Thank you Emily and Avada..

Twinsas
Germany
44 minutes using the app
January 7, 2024

Hana helped greatly setting up the app. Can't wait to use it!

Filmmakers Community
Netherlands
1 day using the app
December 31, 2023

that was helpfull thank u so much

Luxury 23
Germany
About 1 month using the app
November 22, 2023

Great customer service! Jasmine was very helpful and clear with her instructions.

Horse Barn Coffee
United States
9 months using the app