Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

Edited March 19, 2023

Prakash was very helpful and informative. He assisted me with my issue that allowed me to continue to service my customers.

Prakash was able to remove the line that had plagued my picture on my marketing.
He removed the picture, uploaded it again and moved my shop button to the bottom. Job well done Prakash!!

Angie's Bling Boutique
United States
Over 2 years using the app
Edited November 29, 2022

I used this app to help me with all Email campaigns and automation. Very easy to use. Plus their support is really fast and helpful. Would definitely recommend it to meet your e-commerce marketing needs! Thanks, Prakash

HD Bio Packaging Ltd.
Canada
Over 2 years using the app
October 6, 2021

Great app, great support. There are some technical issues but the support is very quick and they help you instantly. So far I am satisfied, looking forward to use all the features. I'm still new to this app.

Bigiotto's Shoes
Romania
Over 2 years using the app
December 14, 2021

This is a great app to use to recover abandoned checkout. The customer service team is really great and helpful. Spoke to Lucy, one of the customer service members, she is really great. She is really helpful and explain everything well. She got good patience level.

Premium Furniture Store
Australia
Over 2 years using the app
September 7, 2021

lots of great features and super helpful support. I am using Avada for everything from shopping cart abandonment to SMS

Let Them Be Dog
United States
Over 2 years using the app
Avada replied September 9, 2021

Hello,

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track 🚀🚀

Please feel free to ask for our support anytime you need.

Best regards,
Daisy

January 3, 2022

Great app so far. Support is really good. Functionality is great with all the right bells and whistles. Will continue using.

Fixation Coffee
New Zealand
Over 2 years using the app
September 19, 2023

Customization Options:
The level of customization this app offers is impressive. I've been able to tailor it to my specific needs, and it works like a charm.

Favor Graphics
Vietnam
Over 2 years using the app
January 11, 2023

Amazing support from Abby. Helped me right away just like the last time that I asked for help. Thank you so much.

OZ RESORT
Australia
Over 2 years using the app
Edited July 7, 2023

Thank you Hana for your excellent service! You helped me so efficiently. I really rate Avada and am considering cancelling other apps and moving as much to Avada under one roof.

Mirelle Leather and Lifestyle
South Africa
Over 2 years using the app
March 13, 2022

Super responsive support in case of questions. Feature-rich and (almost) self-explanatory app. Well done.

Brothers in Taste
Switzerland
Over 2 years using the app