Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

August 5, 2021

Amazing app for email marketing, easy to set up, they have pro team, will help you on every single step. Easy to understand results! Way better than any other email marketing app.

decorlyn
Canada
Over 2 years using the app
January 31, 2022

Thanks to Jasmine from the support team who went over her obligations she helped me with my problems and took time to explain every single thing in detail :)

Boutique Pleine Conscience
Canada
Over 2 years using the app
April 4, 2021

Brilliant app, and excellent customer service! The app is easy to use and has helped me to drive sales and collect emails for email marketing would definitely recommend to others

Dress Rental NZ
New Zealand
Over 2 years using the app
Avada replied April 5, 2021

We are so grateful for your kind words. Thank you so much for sharing your feedback with the community and us. We’re here to help you anytime.

All the best,
Jasmine from AVADA

August 8, 2022

Good. I Contacted the Chat and Hana, the customer service lady, was very quick and helpful. I liked the service.

Mint Global
New Zealand
Over 2 years using the app
Edited February 8, 2024

Avada Team is Awesome: Thanks a lot Esther, Liz, Jasmine and all others for all your hard work and patience. Without your support, we would be lost. We are glad that we got this tremendous help from you. Avada is lucky to have a great support team. Thanks a million again.

GLEIN PHARMA
India
Over 2 years using the app
September 22, 2021

This app has great customer service that answers your question immediately and solves it and the price is more convenient than other apps. I have just started to use this app because of my friend's suggestion and I am very happy about that!

IZ Destiny
Türkiye
About 2 years using the app
October 10, 2023

Spoke to Liz and she was so helpful and lovely. Best customer support for an App ever!

My Mate Dug
Australia
About 2 years using the app
February 17, 2022

Amazing web set up, quick, and very easy to use! Perfect customer service, fast replies, and really helpful. Will not be going back to Mailchimp!

Nuts For Pets
United Kingdom
About 2 years using the app
Edited March 18, 2022

Great app with a lot of room to use the free tools. Client support is great and really efficient. They solved my issues quite quickly every time I had hard time doing it myself. And they did it again today ! Thank you Rainy for helping me set up my newsletter !

The Jewel Sisters
France
About 2 years using the app
April 18, 2022

Quick and easy setup. Pretty good templates aswell.
Marcus was quick and helped me a lot through setup.
Recommended.

bluemultistore
United States
About 2 years using the app