Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

Edited February 24, 2023

very good service and app experience! you can feel free to use their app, and I can sure you will get really happy with your business! Hana is a nice service, thank you!

xinghaoya official store
China
Over 2 years using the app
December 1, 2021

I have been using this app to slowly automate all my emails. It is simple to use (sometimes too simple if you want to add HTML or liquid). The support staff are brilliant, thank you, Sam and Alice and all the others who have answered my sometimes ridiculous questions and on others have solved a real issue. Very good value for money compared to similar much pricier apps

Dragons Head Shop
United Kingdom
Over 2 years using the app
Edited August 28, 2024

Excellent customer service. Lydia was very helpful and solved the issue really quickly.

Gemstones Brazil
United Kingdom
Over 2 years using the app
July 1, 2022

Tony helped me out with my issue quickly and efficiently, great support. Would definitely use them again. Thank you!

Century Agave
United States
Over 2 years using the app
Edited August 11, 2023

I love that the app is easy to use. The provided templates are great when you're in a rush or you can completely create your own from scratch. Anytime we have ever had an issue or question, the support staff was helpful and quick to respond. Hana was a HUGE help. Over and above.

bumblitostore
United States
Over 2 years using the app
April 13, 2022

Great support, I really appreciate this team who does all that they can to make sure you get exactly what you need. Still learning the app but have a demo call scheduled for tomorrow.

Disc Golf Deals USA
United States
Over 2 years using the app
February 15, 2021

Great Email Marketing app.5 stars.... And recommend for all
We have multiplied our cart in no time.
I have tried many others, but Avada was giving Me simpler to setup and fast results.

OMG Shop Zone
Germany
Over 2 years using the app
Avada replied February 18, 2021

Thanks for the kind words and feedback. We're glad to hear you're enjoying our app. Please don't hesitate to contact us if you need any help.

Jasmine from AVADA

March 12, 2022

I use this app to help me capture customers email address and to create email marketing campaigns. App works well but i must say customer service is just outstanding, Liz helped me more than once and spent ages directing and advising me until everything worked perfectly. she even sent me videos when i got really stuck. Thanks guys for developing such great apps, keeping them free for us trying to start a new business and providing great support.

Sand&Souldubai
United Arab Emirates
Over 2 years using the app
September 28, 2023

Great app, great customer service, especially Jasmine, professional and patient, thank you so much.

animeccos.com
China
Over 2 years using the app
July 16, 2021

Best app for email marketing in Shopify. Support quickly responds and solves your issues.
Automation mail helps a lot

Saaki
India
Over 2 years using the app