Avada Email Marketing & SMS , 1,687 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable templates, automation workflows, and segmentation options, which have reportedly improved engagement and conversion rates. The mobile-friendly design is a plus. Customer support, particularly representatives Hana, Esther, and Jasmine, are praised for their prompt and professional service. The free plan, automation features, analytics, and reporting tools are highly valued, making the app a good choice for new businesses and offering good value for money.
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He recibido un apoyo espectacular por parte de Jasmine,por parte de Avada.
Os recomiendo 100%,MUY BUENAS APLICACIONES.
Hello, Daisy is just wonderful and is quite helpful. She is quite prompt with the solution and does more than what's required.
Giving Hana 5 stars for helping fix an essential part of my business.
Customer service is excellent and very thoughtful and intelligent.
I recommend it to any business owner.
Dear Ben from Benjclothing team,
We were absolutely overwhelmed to see your review of our app and service!
Hope you experience the app more and give further feedback. Have a nice day 😊
All the best,
AVADA Support Team
Daisy have been super helpful and prompt w my queries and issues I have encounter thru out. She's attentive and initiative! Thank you Diasy! You are a gem!
Daisy is the best support assistant ever - She needs a promotion!
A true example of real customer service - she offers her assistance without you even asking,and regularly sends emails whenever she notices a problem on our account - She is like our very own employee.Avada won't be good without her!
I had troubles in the past but almost instantly the customer service of avada solved my problem and now I'm having a great experience with this app. Highly recommended!!!
Hi there,
Rainy here from AVADA and I am sorry to hear about your trouble installing the app. I think we can sort it out right away.
I sent you a follow up email so that we can know exactly what error you got, our technical team will resolve it then. And I am so willing to help you set it up, get started based on your store demand.
Hope to hear back from you!
Rainy
We decided to move on Shopify for the easy and hassle-free settings, since we meet Avada after trying few of other marketing tools. The app is doing exactly what you need to manage all the recent exigent needs of a modern customer, from merchant point of view it has been a great surprise to discover one of the best support team I ever meet on shopify app store, so far. Hope to grow big with them!
Love the service, best customer support I ever had, even got help to setup all automation, can't be any better :)
This is an excellent App for Email Marketing. Easy to create different forms, create automated responses. They support it excellent - shout out to Hana for all her help today. Not just Hana, every support contact we have had has been excellent - knowledgeable and helpful.
Je ne suis pas encore familère avec la plateforme, mais elle me semble bien, par contre il serait pertinent de traduire le site en Français, bien que je parle anglais, j'ai quelques fois du mal à me repérer.