Avada Email Marketing & SMS , 1,740 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly automation workflows and advanced segmentation options, ideal for personalized campaigns. Its customizable templates for emails and pop-ups, along with workflows for welcoming new customers and addressing abandoned carts, are highly valued. The 24/7 customer support is praised for its promptness and expertise, with staff members often singled out for their exceptional help. The app's generous free plan is also a plus, making it suitable for new or budget-conscious businesses. It's recommended for its robust features, excellent support, and commitment to merchant satisfaction.
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I am surprised by support service in this app!
It was a real help, - quick and friendly! Thanks, Daisy!
I use this app with pleasure so far.
Hello,
We can’t thank you enough for the kind words about our app and service. Your review means a lot to us and lets us know we’re on the right track!
Looking forward to serving you better in the future!
Best wishes,
Daisy
Avada gives a top-notch customer service experience! Hana was quick in responding and had all the answers to my questions. With an outstanding app, great assistance like this makes Avada unbeatable - I'm absolutely thrilled with what they provide!
Llevo muy poquito usándolo, pero quiero decir que su atenión al cliente es de 10. Me atendió Abby y no puedo estar más agradecida!
Amazing app that provides excellent and easy way methods to improve workflows in customer notifications and Email Marketing.
And Rainy online support is fantastic... Always with an answer and available to help. Super recomend :)
Hi there,
Thank you for your lovely words. That really made our day. We are always willing to support if you need help using the app. Feel free to contact us at Livechat or support@avada.io
All the best,
Rainy from AVADA
I used this app to help me create forums for popups via email, SMS and also on my online store. I'm not familiar with this, but Hana was very helpful by walking me through every step, guiding me, and ensuring I'm giving the best for my customers and my store.
I've had this app for about 4 months since my store opening did not look at the benefits it offered been busy doing extra hard work for no reason. Finally, jump on it and started my research inquiries about the how-to and its perks. My luck got connected with a great support rep who went beyond to ensure things worked smoothly for me. Shout out to Rainy one of the best no matter my silly question she had an answer and always hit me with a smiley face. Super happy now and all because of that customer rep interaction.
That's so sweet of your words for our app and our support service. My pleasure to explore the app with you.
I hope that your store will see positive results from it very soon. Please keep in touch so we can observe the results and make it even better.
Wish you all the best,
Rainy from AVADA
Very great support team! Had some issues with one error what I could not undrestand. Fast reply and problem solving from support team. Especially Prakash who helped me!
A great app with many functions, modern and very easy to use. In addition, there are always updates and extensions. the support itself is absolutely brilliant. direct help with questions or problems. it doesn't get any better than that! Keep it up!
Their customer service is beyond words!!!! Live time response regardless of what you are needing/asking. I'm so impressed so far
Excellent support, quick, patient, and professional. The app provides a lot of possibilities for email marketing and beyond. I do recommend