Reviews (1,940)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing through its easy-to-use, feature-rich platform. They praise its automation, segmentation tools, and professional templates for increasing subscriptions and engagement. The app's performance is reliable, with an intuitive interface that eases navigation. Customer support is highlighted as responsive and helpful, offering real-time assistance and personalized guidance to enhance marketing strategies.

Edited February 28, 2024

I would highly reccomend this app to anyone starting a new store with limited funds as they do help as much as possible, I had an issue with my eamil marketing and "Hana" was very helpful and helped me get the issue resolved very quickly. Thank you Hana for assising me and helping out to resolve my situation, keep up the great work.

Sinai Sales
South Africa
6 months using the app
December 25, 2023

Great customer service received from Lydia. I really appreciate, she took me through all the steps and explain everything to me. well done and keep it up. much appreciated.

TOUCH COLLECTIONS
South Africa
6 months using the app
January 5, 2022

The support is unbeatable! There were a few small problems with the app in the beginning, but they were quickly answered and handled by the 24/7 support and finally fixed.

SoulHero
Germany
6 months using the app
February 15, 2024

Superb services for the Avada team especially to Ms. Tiana!....

Richer Merchandise,LLC
United States
6 months using the app
December 8, 2021

Easy, straight forward module based and quick support! Perfect for beginners and tech folks who want to work with pure play HTML. They have expanded their API portfolio quite big.

WaffyLikes
United States
6 months using the app
December 11, 2022

Esther Thank you for your help , great app and customer service , once again Eshter thank you for helping me ..

dealstownpk.com
Pakistan
6 months using the app
September 17, 2023

Esther fue muy amable en ayudarme en todos los problemas que tenia, fue muy atenta a todo, excelente servicio al cliente, por eso me encanta avada, tienen un equipo increible, gracias infinitas.

Little Dolly Pets
Mexico
6 months using the app
April 9, 2023

I have just starting using this app as i am new with it and i had little difficulties , but the staff from Avada, Jasmine gave me a great support and helped me with everything I was needed , thank you Jasmine for your great job, you are really a value for the team AVADA

COCO&BI COLLECTION
Italy
6 months using the app
September 26, 2022

Great app to use with shopify. Gives plenty of options. Great support from support team at back-end.

Sheopals
India
6 months using the app
July 29, 2023

Very good support from Lydia, Avada support team. she guided me to carry out required changes easily to achieve email automation and SMS for my store.

Once thanks for kind support Lydia!

Novel Deal
India
6 months using the app