Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

February 5, 2016

We installed this app a few days ago and already paid off. We were looking to integrate the notification button in a specific way that was not possible from the settings. After contacting the support to check if it's possible, I have been told that a dev will contact me back. Within the next hour, a Friday, I received an email telling me that it has been setup.

Easy setup and awesome customer service!

Chairs4gaming
Canada
Almost 8 years using the app
April 19, 2019

We love this app. There have been many conversions from our back-in-stock notifications. Thank you!

PlusbyDesign.com
United States
Almost 8 years using the app
Edited April 10, 2021

Back in Stock is invaluable to our business. It's easy to set up and always converts sales. A must-have for any business selling online.

Betty Designs
United States
Almost 8 years using the app
February 18, 2022

Very easy-to-use app! Was a cinch to install, and the support is top-notch! I had a minor issue after using it for a while. I contacted them and they were on it right away and took care of it! Their people are extremely helpful, nice & professional!

Self Reliance Outfitters
United States
Over 7 years using the app
Back in Stock replied February 28, 2022

Thank you for a great review! We are always happy to assist you!

January 20, 2023

Customer first service! We have used Back in Stock for a while now and it's been such a valuable tool for our business.

Portland Gear
United States
Over 7 years using the app
Back in Stock replied January 20, 2023

We appreciate you taking the time to leave us a review. Thanks a lot!

April 22, 2022

Back In Stock is really useful in figuring out what we need to restock for our customers, and the support team is always helpful when we have a question!

Miss Babs
United States
Over 7 years using the app
Back in Stock replied May 1, 2022

Thanks for sharing your review 😊, we greatly appreciate it!

October 15, 2020

This app is 100% worth it. Integrates with your theme seamlessly and support is excellent. Customers love getting notified and it's great for building an audience too.

Omoi Zakka Shop
United States
Over 7 years using the app
April 2, 2017

We have been using this app for about a year now, it has paid for itself 10 times over. No more spending hours each week updating customers on available stock, its all automated and very professional.

Highly recommended.

Aquatic Supplies Australia
Australia
Over 7 years using the app
February 27, 2022

Great app that does what it's supposed to do. Didn't work out of the box for us and we needed some additional help, but D'Angelo sorted that out for us!

Iron Tanks
Australia
Over 7 years using the app
Back in Stock replied February 28, 2022

Hey there👋 We are glad that you are satisfied with our support, and our app! Feel free to reach out to us anytime you are in need of our assistance 😊!

Edited April 5, 2024

Been using this for 5+ years. One of our best apps. People use this all the time on Chess House and when items come back in we know people hear about it instantly and we have come to count on the sales happening. Thousands of requests are pending at any given time. It also helps purchasing making decisions on what to emphasize in sourcing! Top 5 app.

Chess House
United States
Over 7 years using the app
Back in Stock replied May 26, 2022

This is great news, and we're happy to hear 🤩! Thanks for your awesome review!