Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, valuable functionality, and ease of use. It integrates well with various themes and boosts sales by alerting customers about restocked items. Many appreciate its intuitive interface, customization features, and the valuable customer preference data it provides. It's seen as essential for boosting ROI. The support team is often praised for their quick and effective problem-solving.

September 2, 2022

The customer service is 10/10 super quick and efficient. I had an issue with the company logo on our customer's notification and they were super specific about how to solve it.

ThirdLove
United States
Almost 7 years using the app
February 20, 2023

Easy platform to use with a good connexion with our products. Also I have been in contact several times with the support team, they are great and reactive!

Polaroid US
United States
Almost 7 years using the app
November 15, 2022

Back in Stock has been one of the most important apps we added to our store since day 1. It really helped us to better understand out customer needs. We have a huge product catalogue with more than 1000 skus, and keeping up to date all inventory is complicated. Thanks to Back in stock we never loose a sale…!

Vaja
United States
Almost 7 years using the app
Back in Stock replied November 29, 2022

We're happy that our product helps in making your life simpler 🙂. And thank you for your awesome review!

December 27, 2013

The support from Matt and his team is impeccable, even working around xmas and new years to custom tweak my code. It's been a pleasure working with them so far, and I look forward to continuing the relationship.

FluoroStore
United States
Over 6 years using the app
August 27, 2020

This app provides a key function for our business. We use it to collect customer interest in the weeks prior to a new season collection launch and then disable the function (via a product tag) for the seasonal products which cannot be restocked. We use it continually on our all-season replenishable products. We have had a few theme integration challenges and support was also good. I recommend this app to all my partners.

Joe Nimble CZ
Czechia
Over 6 years using the app
April 16, 2023

This is an essential tool every seller should have. This app has been great for us and all of our customers!

Hook & Tackle
United States
Over 6 years using the app
August 17, 2022

This app is an incredible sales driver and provides great insights for missed opportunities. D'Angelo from the dev team has been a great support! Very quick and helpful responses.

SIR.
Australia
Over 6 years using the app
September 18, 2014

I installed the app yesterday and had a small problem. Messaged Matt, he got back to me asap and fixed my problem. Customer service gets an A+ and the app solves a problem I have been having for quite some time. Overall I am extremely pleased!

NW RUGS
United States
Over 6 years using the app
November 7, 2022

We've used this app for several years now and it's been great at notifying customers when the item they want is back in stock. Quick and helpful customer service. Been happy with the service

Indy Brand
United States
Over 6 years using the app
Back in Stock replied November 7, 2022

Thanks for your awesome review 🙂!

April 18, 2022

The app streamlined our process for out of stock items, generated revenue every time we fulfill the missing inventory. They provided prompt customer support when help needed, Thank you!

rikumo
United States
Over 6 years using the app
Back in Stock replied May 1, 2022

We love to hear that 😍! Thanks for your review!