Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

September 18, 2014

I installed the app yesterday and had a small problem. Messaged Matt, he got back to me asap and fixed my problem. Customer service gets an A+ and the app solves a problem I have been having for quite some time. Overall I am extremely pleased!

NW RUGS
United States
Over 6 years using the app
November 7, 2022

We've used this app for several years now and it's been great at notifying customers when the item they want is back in stock. Quick and helpful customer service. Been happy with the service

Indy Brand
United States
Over 6 years using the app
Back in Stock replied November 7, 2022

Thanks for your awesome review 🙂!

April 18, 2022

The app streamlined our process for out of stock items, generated revenue every time we fulfill the missing inventory. They provided prompt customer support when help needed, Thank you!

rikumo
United States
Over 6 years using the app
Back in Stock replied May 1, 2022

We love to hear that 😍! Thanks for your review!

July 9, 2015

Great app, and the team is super helpful! They implemented a more custom design and allowed the Back In Stock Email Notification to show up for a single size that was out of stock as opposed to showing up on the entire product page. It has helped increase sales and keeps our customers coming back to get the products they love. The app emails the customers for you, so no need to worry about that, and you can see which products/sizes are most in demand, which is helpful for inventory management and restocking. You need this app for your online store! Thanks Matt for all your help!
-Alexa-
Digital Marketing Manager
www.jackofalltrades.clothing

Jackofalltradesclothing
Canada
Over 6 years using the app
April 16, 2023

This is an essential tool every seller should have. This app has been great for us and all of our customers!

Hook & Tackle
United States
Over 6 years using the app
February 8, 2022

Really useful! It gives a chance to reconnect with customers who are awaiting items which previously were out of stock. Helpful customer service.

Fashionizer Spa
United Kingdom
Over 6 years using the app
Back in Stock replied February 28, 2022

Thanks for an amazing review!

November 15, 2020

Super helpful support team! The app is easy to use and helpful when alerting customers when an item is back in stock!

Little Sleepies
United States
Over 6 years using the app
July 17, 2020

The app is very simple and exactly what Back-in-stock alert should be.
I switched my website theme and the app stopped working. I just emailed the support and they got it sorted very quickly. Highly recommend this app.

Sure Design
Hong Kong SAR
About 6 years using the app
April 1, 2018

Love it, easy to use! It's generated a nice number of orders. See it in action:

www.madsportsstuff.com

Madsportsstuff
United States
About 6 years using the app
November 3, 2023

We've had great experience with Back in Stock for nearly 5 years now! It's a great tool for both us and our customers and the tech support is always prompt and helpful. Perhaps best of all, they're open to suggestions and updates and changes suggested by customers who use it every day.

Highly recommended!

Obsessed Garage
United States
About 6 years using the app