Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, valuable functionality, and ease of use. It integrates well with various themes and boosts sales by alerting customers about restocked items. Many appreciate its intuitive interface, customization features, and the valuable customer preference data it provides. It's seen as essential for boosting ROI. The support team is often praised for their quick and effective problem-solving.

March 18, 2014

This app rocks. Frankly it's a must have for any store because there will be a point at which you don't have inventory in stock, and you still need to capture sales. I'm also really impressed by the service; Matt was super helpful and even helped me implement some custom code to get this app integrated just the way I wanted it. 5 stars!

FurlsCrochet
United States
About 6 years using the app
June 30, 2022

We've used this app for years and after we updated our theme we had trouble with customizing but we reached out to support and they fixed it within hours and explained how we can do it next time.

Hardpressed Print Studio Inc.
Canada
About 6 years using the app
Back in Stock replied June 30, 2022

We're always happy to assist 😊! And thank you for your amazing review!!

April 22, 2013

Update to my last review: This is a great app after using it the last couple of months one thing I think would be a great addition to this would be the ability to send a reminder email to customers say 10 days after the first email is sent.

The Accessory Barn - Grandco Sandals Retailer specializing in Beaded & Jeweled Sandals
United States
About 6 years using the app
August 4, 2014

This is probably the most single valuable apps we use. It pays for itself many times over, is a pleasure to use, and the customer service is stellar.

The Colossal Shop
United States
Almost 6 years using the app
June 21, 2014

This is great. It is highly customizable and works like a charm. The support is excellent too. I had one issue but got resolved within a few hours. See it in action on my website!

No Rest For Bridget
United States
Almost 6 years using the app
February 13, 2023

We have been using this app for the past 5-6 years. I am very happy with how it functions and the customer service is always so helpful and responsive. It has definitely allowed us to capture many sales we likely would have lost.

Melanie Auld Jewelry Canada
Canada
Almost 6 years using the app
December 17, 2015

Love the app but the support is unparalleled. We had a few glitches in our custom theme and were temporarily without a developer to fix them. Matt diagnosed the issues almost immediately and then volunteered to edit our code to fix them (which he did). Beyond the call of duty!

Kim And Proper 2
United States
Almost 6 years using the app
November 12, 2014

Excellent app, in the apparel business is impossible to always have available all products in all colours and sizes. With this app my customers have a better visibility of the availability and it helps me get sales that could have been lost.
The support from the "back in stock" team is excellent as well, fast and effective. Totally recommended.

Andrebadi
Mexico
Almost 6 years using the app
December 12, 2022

Great app, great support team. Have been using this for our store for the last 4 years, with no bugs or issues. Streamlines the process for both us and our customers. 10/10!

Bushido
United States
Almost 6 years using the app
Back in Stock replied December 15, 2022

Thank you for your awesome review!

November 5, 2016

One of our favorite apps that we use, completely lower our number of contacts from customers asking when items would be restocked. Just amazing and save us tremendous time, Definitely a MUST HAVE APP!!!

Treebo
United States
Almost 6 years using the app