Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

December 17, 2015

Love the app but the support is unparalleled. We had a few glitches in our custom theme and were temporarily without a developer to fix them. Matt diagnosed the issues almost immediately and then volunteered to edit our code to fix them (which he did). Beyond the call of duty!

Kim And Proper 2
United States
Almost 6 years using the app
November 12, 2014

Excellent app, in the apparel business is impossible to always have available all products in all colours and sizes. With this app my customers have a better visibility of the availability and it helps me get sales that could have been lost.
The support from the "back in stock" team is excellent as well, fast and effective. Totally recommended.

Andrebadi
Mexico
Almost 6 years using the app
February 13, 2023

We have been using this app for the past 5-6 years. I am very happy with how it functions and the customer service is always so helpful and responsive. It has definitely allowed us to capture many sales we likely would have lost.

Melanie Auld Jewelry Canada
Canada
Almost 6 years using the app
September 21, 2023

Fast response, and problem solved within 24 hours. Excellent service!

Ejis
United States
Almost 6 years using the app
December 12, 2022

Great app, great support team. Have been using this for our store for the last 4 years, with no bugs or issues. Streamlines the process for both us and our customers. 10/10!

Bushido
United States
Almost 6 years using the app
Back in Stock replied December 15, 2022

Thank you for your awesome review!

November 5, 2016

One of our favorite apps that we use, completely lower our number of contacts from customers asking when items would be restocked. Just amazing and save us tremendous time, Definitely a MUST HAVE APP!!!

Treebo
United States
Almost 6 years using the app
September 8, 2016

Have been using this app for approx. 4 years now in our shop selling gifts for men. Works like a charm sending notifications when an item is back in stock. Has helped us recover sales that may have otherwise been lost due to out of stock.

Coolmaterial
United States
Almost 6 years using the app
May 3, 2018

EXCELLENT APP !! EXCELLENT CUSTOMER SERVICE!!

Boutique115
United States
Over 5 years using the app
December 16, 2020

I've used this app for the last 4 years and find it one of the most powerful tools on my website. Lots of great customer feedback of how easy it was to register and receive the Back In Stock notification. 5 Stars from me.

Military Remembrance Pins
United Kingdom
Over 5 years using the app
Edited October 18, 2024

Works so well -a great ap, keeps you on top of checking your stock too to make sure it’s correct . Very happy with it !

frockk
Australia
Over 5 years using the app