Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, valuable functionality, and ease of use. It integrates well with various themes and boosts sales by alerting customers about restocked items. Many appreciate its intuitive interface, customization features, and the valuable customer preference data it provides. It's seen as essential for boosting ROI. The support team is often praised for their quick and effective problem-solving.

August 11, 2020

We handcraft our products and often go out of stock. Back In Stock has been huge in informing us about what our customers want and when, thus guiding our production decisions, as well as automatically notifying our customers when an item they want is available. It's invaluable being able to know exactly what your customers want, and then having a direct pipeline to customers that are already ready to buy. Plus, Back In Stock is easy and intuitive to use. Easily my best investment for my website.

Dawson Knives
United States
Over 5 years using the app
Edited October 27, 2016

(Updated Oct 26/16). Not only did we use this app to plan our manufacturing for our year, but Matt has also been unfailingly and quickly responsive to our email enquiries, which has been very helpful in our countdown-to-store-reopening. :)

We are a tiny fundraising company that manufactures all year long just to have enough stock to sell in November: when we run out of stock, we're really out. Up until now, when we received any late stock or items in exchange, we had no way of keeping track of people who were wanting those particular items and sometimes got stuck with them.

Matt's app has completely changed things for us: we now have an enormous list of customers waiting for certain products and when those products get added to our Shopify inventory, the app automatically emails them and we have had many extra sales as a result.

Better yet, an unintended consequence of this app's functionality is that we think we will be able to modify our sales strategy and spread our manufacturer's work and our work out over a longer period by using the data we get about most desired products.

This app is simple and very effective and it has already been a game-changer for our teeny company, even in the 4 weeks it has been installed.

Matt also has provided stellar back-end support to make his app look great on our store. Highly, highly recommended!

Jackets For Jasper 3
Canada
Over 5 years using the app
February 18, 2022

Very easy-to-use app! Was a cinch to install, and the support is top-notch! I had a minor issue after using it for a while. I contacted them and they were on it right away and took care of it! Their people are extremely helpful, nice & professional!

Self Reliance Outfitters
United States
Over 5 years using the app
Back in Stock replied February 28, 2022

Thank you for a great review! We are always happy to assist you!

August 25, 2022

Back In Stock has been a very resourceful app for our team. The team has been very prompt & quick with responses in our goals.

BYLT Basics
United States
Over 5 years using the app
September 30, 2020

We have been using this app for over a year. We are quite happy with it as are our customers. The app is great at keeping track of who needs an email and sending it out when things restock. I could not ask for a better app. It has worked flawlessly with our store.

RCS Blanks, LLC
United States
Over 5 years using the app
May 31, 2017

Works great---but that isn't the best part. Customer service is top notch and quick. Grateful for this app!

Nellie Taft
United States
Over 5 years using the app
August 12, 2022

The team was able to resolve the problem within an appropriate amount of time. We were satisfied with the solution given.

SUPERCONSCIOUS BERLIN
Germany
Over 5 years using the app
October 29, 2020

Excellent app with a top-notch support team. Does what it says in an efficient and user-friendly way.

Native Union
Hong Kong SAR
Over 5 years using the app
May 30, 2022

Amazing support and amazing app. This is a MUST-HAVE for any Shopify store. The integrations is easy, the app connects automatically to most themes, and if not they help you with a custom script super fast and with design specs that matches your stores look and feel. Specifically a big thanks to Jorge who just helped us. Been a happy customer for many years!

FITJEANS
Norway
Over 5 years using the app
Back in Stock replied June 8, 2022

We love to hear that you're happy with our app! And thanks for a great review!

March 2, 2023

Does what it says and does it well. Custom script integrations are available for stores with themes not present in the dropdown menu of the theme integration settings. Contact Back in Stock for help if a custom script is needed.

J. Scott Campbell Store
United States
About 5 years using the app