Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

February 24, 2014

Excellent customer support, Matt got back to me after-hours and was more than willing to help me with some changes I wanted - he delivered exactly what I wanted when I didn't expect the additional help! (and at nil cost too!). Definitely went beyond my expectations, and as an online retailer already (changing platforms to Shopify) I know this app will help immensely with my sales and buying strategies.

RunwayScout
Australia
Over 5 years using the app
December 28, 2016

Reliable app that's been on my app list since day one. App works very well, gets regular improvements and updates and the support is top notch.

Tenpin 2
United Kingdom
Over 5 years using the app
October 12, 2023

Does exactly what you need and none of what you don't.

ITS Tactical
United States
Over 5 years using the app
October 15, 2020

Easy to use and has been great for helping customers stay in the know. Recently had some issues with a customization and through some back and forth their support team was extremely helpful is resolving the issue so that we're back up and running smoothly.

blueseventy usa
United States
Over 5 years using the app
Edited November 30, 2021

We have used this app for multiple years over 7 shopify stores. It works great and the customer service is prompt and helpful.

OneUp Components Canada
Canada
Over 5 years using the app
Back in Stock replied November 15, 2022

Thanks a million for your super review 🤩!

September 7, 2021

It is a great resource to allow us to gauge demand for any product that is out of stock. Customer support is incredibly helpful as well!

Fright-Rags
United States
Over 5 years using the app
November 29, 2022

Amazing app, and even better support! Over the years we have switched our website design a couple of times and if there was any issue re-connecting BIS, their team was there to help us quickly re-install with easy and seamless communication.

Hope & Henry
United States
Over 5 years using the app
Back in Stock replied November 29, 2022

Thank you for awesome review! Our support team takes pleasure in providing assistance. Please feel free to reach out anytime you need any help 🙂!

April 7, 2014

Awesome app. Great tool for us to keep track of interest in out of stock items and new sales opportunities. The support team is VERY responsive should any issues arise. Highly recommend.

WishBox
United Kingdom
Over 5 years using the app
October 12, 2022

This app works as promised and the technical support team is top notch. D'Angelo helped us implement DNS settings and styling the send button on our theme. Best support I have ever experienced!

Tamara Scott Designs
United States
Over 5 years using the app
Back in Stock replied October 19, 2022

You're awesome, and so is your review 😊! Thanks for leaving your feedback!

April 14, 2016

Excellent app and great customer support. Would highly recommend!

Regalrose
United Kingdom
Over 5 years using the app