Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

October 29, 2020

Excellent app with a top-notch support team. Does what it says in an efficient and user-friendly way.

Native Union
Hong Kong SAR
Over 5 years using the app
May 30, 2022

Amazing support and amazing app. This is a MUST-HAVE for any Shopify store. The integrations is easy, the app connects automatically to most themes, and if not they help you with a custom script super fast and with design specs that matches your stores look and feel. Specifically a big thanks to Jorge who just helped us. Been a happy customer for many years!

FITJEANS
Norway
Over 5 years using the app
Back in Stock replied June 8, 2022

We love to hear that you're happy with our app! And thanks for a great review!

March 2, 2023

Does what it says and does it well. Custom script integrations are available for stores with themes not present in the dropdown menu of the theme integration settings. Contact Back in Stock for help if a custom script is needed.

J. Scott Campbell Store
United States
About 5 years using the app
Edited June 24, 2021

essential for managing our ever-changing stock situation- also great for forecasting demand for items! Would be overwhelmed with email if we didn’t have it!!

Mezel Mods
United States
About 5 years using the app
March 9, 2023

Very straightforward and easy to use. The support team is also very responsive and speaks normal non-engineer language!

LAPOINTE
United States
About 5 years using the app
June 9, 2021

Fair price, great features, and responsive support. Highly recommend for any Shopify store, large or small.

Motion RC
United States
About 5 years using the app
May 14, 2021

Just recently replaced a very old theme on our store but could not work out the integration, quickly dropped support a line, and they got back to me same day and did the integration there and then, great service that other apps could learn from.

Deramores
United Kingdom
About 5 years using the app
Edited February 16, 2024

This app has been a real time saver. It saves me from manually contacting customers to let them know a desired item is available AND it lets me know how many requests I have for each item, so I know what to make first.

Hercules Candy and Chocolate Shop
United States
About 5 years using the app
Back in Stock replied July 26, 2019

Thank you for your review. Don’t forget that you can also set a Delivery Policy to limit how many notifications are sent depending on the inventory count of the product.

This is great for limiting how many notifications are sent and really driving the conversion value as much as possible by limiting any lost notifications.

Ever need anything just send us a line on support@backinstock.org.

October 7, 2021

Great service when it comes to integration. The team is very responsive to our requests and very efficient.

YACHT 21
Singapore
About 5 years using the app
May 28, 2021

Been using this app for a few years and we like it. It allows us to recoupe potential lost sales. We're busy and the customer's busy and it's a great reminder without having to have someone go back and let the customers know the product is back in stock.

Nexbelt
United States
Almost 5 years using the app