Overall rating Based on 213 reviews
Old Guys Rule 2
The app is very easy to set up and use. It is incredibly simple for customers to understand how to use it.
We have thousands of T-Shirts and sometimes a particular variant is out of stock but the other sizes are in stock. The app was only showing items that were out of stock for all variants.
We reached out to Matt about setting up an out of stock for one size of a T-shirt. He responded incredibly fast! I sent an email at 2:09pm he responded by 2:17pm.
We exchanged a few emails and by 4:37pm he had the code integrated into the site for us.
AMAZING Customer support. He offered great suggestions. If you are looking for an out of stock app pay your money to Back in Stock and call it a day you will not regret it.
Love this app for multiple reasons! Firstly, the customer service is amazing. Matt reached out immediately when we needed help and even assisted us with coding so that the app worked seamlessly with our site. Secondly, this app provides valuable data for figuring out who your customer is and what's missing from your store (even if you don't ever restock items). Totally recommend!!
This app saves you a lot of time if you have products that sell out quickly. Customers really appreciate being notified when the product they want is back in stock and this app delivers great looking emails.
We just installed this app and we ran into a couple integration issues as we wanted to customize the button and the popup window. Support was very fast and unbelievably helpful. They state support within one business day but we were pleasantly surprised to find it's typically much faster. Everything has been integrated nicely now and we are off and running. It's all about customer support and these guys have nailed it. Not to mention it is a great product that does everything we needed and more.
I previously had to build lists from emails that the site generated for each product, and then build a separate notification email for each one that came back in stock. Ahh! So it's magical that it's all happening automatically now with the Back in Stock app. It's been a huge timesaver, and I really appreciate that it gave us full control over our email creative, and also integrated beautifully into our site's theme with one click. Additionally, Matt has been really helpful in responding to the questions I've had during setup.
We've sent hundreds of emails w/ Back in Stock. We've seen a noticeable boost in sales when the emails go out. A must have App for your store.
We have installed Back in Stock in two of our Shopify Stores (Pacific Northwest Gifts and Portland Mercantile Company). Matt helped us with the install and he did a great job.
I would not hesitate to recommend this app to anyone. It is easy to install, there is superb support, and you will get results.
David Stokes, Owner
Pacific Northwest Gifts
Portland Mercantile Company
Great app, and the team is super helpful! They implemented a more custom design and allowed the Back In Stock Email Notification to show up for a single size that was out of stock as opposed to showing up on the entire product page. It has helped increase sales and keeps our customers coming back to get the products they love. The app emails the customers for you, so no need to worry about that, and you can see which products/sizes are most in demand, which is helpful for inventory management and restocking. You need this app for your online store! Thanks Matt for all your help!
Digital Marketing Manager
Back in Stock has unequivocally changed the way we do business at Painted Fox. Matt has been able to custom design the app to specifically suit our needs. He is smart, attentive, responsive, and professional. Simply stated, their customer service is unmatched and the app itself is a game changer. We would recommend it without any hesitation!
Jennifer Murray & Christine Hebbring
The Elephant Pants
The app works perfectly in capturing interest in a sold out product. Using this app can provide a great boost once you re add inventory. The support staff (Matt) is amazing. Anytime we have changed themes or wanted help he took care of it right away. You can't go wrong with this app and Matt.