Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

November 12, 2021

Very prompt and detailed help from the support team! I am happy that there is a functionality to notify customers when items are available for preorder.

Vanbase
Canada
9 months using the app
November 8, 2022

Brilliant app, easy to install, great results. App was up and running in minutes and support is quick and helpful.

WineSpark
Ireland
9 months using the app
Back in Stock replied November 9, 2022

Thanks a million for your review 🙂!

July 14, 2022

The help and support function is impeccable and the app works great. And their respose to help when needed is super quick. Thanks for everything guys.

Kymond & Co
Australia
9 months using the app
Back in Stock replied July 14, 2022

You're welcome! And thanks for your awesome review 🤩!!!

August 12, 2022

I reached out to tech support for help with the Back In Stock app - I was shocked how fast my call for help was responded too AND it was fixed immediately! Thank you!

TAHOE BLUE GEAR
United States
9 months using the app
July 26, 2022

Excellent customer service. So useful. Once people put in their details they have made the decision to purchase so this app is invaluable.

Siest Sleep
Ireland
9 months using the app
May 29, 2022

Fantastic app - great features. They have a free plan, too. I wished their entry level paid plan was a little more affordable, but their free plan already provides some great features. Definitely can recommend them & their support is great & responsive, too!

GeezerEngineering LLC
United States
9 months using the app
Back in Stock replied June 8, 2022

Hey there! Thanks for your review! If you have our app installed on multiple store, we could offer a 30% discount for each store! If you're interested, just reach out to our support team, and they'll have the discount applied for you 😊.

March 9, 2023

Great app and easy to set up, the customer service team is very responsive and helpful. Also works with translations.

Mahlkönig
Switzerland
9 months using the app
June 1, 2022

Superbe app, les fonctionnalités proposées sont tops. Tout est fonctionnel. Le support est réactif et compétent.

Le Vent à la Française
France
8 months using the app
Back in Stock replied June 8, 2022

Thank you for taking the time to leave us an awesome review 😊!

October 11, 2021

This app is great for online stores that want back in stock notifications, everything works perfectly. I don't have to think about sending notifications to my customers which is very convenient. Customer service is also quick and very helpful!

Amma mús
Iceland
8 months using the app
November 22, 2022

Great app, simple and works great for keeping conversions high. very responsive tech support. I recommend.

NWiR Canada
Canada
8 months using the app
Back in Stock replied November 29, 2022

Thank you for taking the time to leave us this awesome feedback 🙂!