Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

Edited October 28, 2022

Very useful app on the customer and business side. Highly recommend it if looking for a way to notify customers of when your products are available.

Great Lakes
United States
Over 2 years using the app
Back in Stock replied October 19, 2022

Thank you for your review, and your perfect rating 😊!!!!

November 29, 2022

Customer service is amazing! Quick and very helpful! I had an issue with something we had set up wrong and they hopped on and got it fixed for me right away.

Indie & Co.
United States
Over 2 years using the app
Back in Stock replied November 29, 2022

Hi there 👋🏽, thanks for your awesome review! We're always ready to assist, and treasure moments where we've made a positive impact for our customers 🙂!!

May 13, 2022

Super helpful app and drives a lot of revenue. Customer service is quick and very helpful!! Thanks team

Diaspora Co.
United States
Over 2 years using the app
Back in Stock replied May 26, 2022

You're welcome! And thanks for sharing this great review 😊!

August 10, 2021

This is a great app for notifying customers when items come back into stock. This has reduced the workload for our Customer Service Team, and given the customers a way to be notified when their item is back. This has consistently driven revenue, and provided insight to our buying team as far as which products are most popular. It's easy to pull data from the app to see which products are most requested, and which products drive the most revenue when they're restocked.

Crunchyroll
United States
Over 2 years using the app
May 1, 2019

I am generally very happy with how this app works, the only thing I can think of as a problem is that it does not show the "Email me .. " box when you look at a product in "Quick View"

Leisure Games
United Kingdom
Over 2 years using the app
December 19, 2014

This app is perfect for handling your out-of-stock inventory, and its extensive customizability really lets you create the unique experience you want for your customers when you ran out of inventory.

We were looking to make more customized behavior for the store Ten Thousand: shop.tenthousand.cc, and the developer of the app was incredibly supportive in terms of helping us figure out how to do the customization, and quickly responding to bugs we experienced. I've developed and supported Shopify apps in the past, and I was thoroughly impressed by how reliable both the app and the customer support was.

Very strongly recommend this solution if you're looking for a way to handle out of stock inventory that's quick to set up, and rich in terms of its extensibility!

Nicolae

Ten Thousand
United States
29 days using the app
November 22, 2022

Great service and support. The app is a great asset to your website. I would recommend this app to other store owners.

Wee Squeak
United States
Over 2 years using the app
Back in Stock replied November 29, 2022

Thank you for your recommendation and awesome review 🤩!!

January 24, 2015

CON: This app is pretty cool...but honestly, it's expensive. I hate the idea of paying $40 a month for 500 out of stock notifications. For 40 bucks it should at least be unlimited. The Back in Stock monthly fee is almost half what I pay monthly for my entire Shopify platform. It's a great app buy why is it so costly to perform an automated, relay task.

PROS: It's easy to install and modify. Looks great.

The Wrap Life
United States
Over 2 years using the app
October 20, 2020

Easy to use and great for my customers to keep tabs on when items they are wanting are back in stock. I was a little put off at the price at first but the sales that it helps generate more than pay for the app. I highly recommend this app.

Trinity Stamps
United States
Over 2 years using the app
Edited November 14, 2022

We have been using the back in stock app for two years now and we have seen both high conversions and excellent insights into what products our customers are looking for us to restock. This is a core app in our tech stack with the best customer support. Highly recommend this!!

Under 5'10
United States
Over 2 years using the app
Back in Stock replied November 14, 2022

You're awesome! And we're happy to be working with you! Thanks for your awesome updated review 🙂!