Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

February 26, 2022

We contacted D'Angelo because of a problem with our widget. We wanted to exclude the products on Sale. He helped us very quickly and we are very thankful!

it‘s alippa & franzerl
Austria
Over 2 years using the app
Back in Stock replied February 28, 2022

Thank you for your amazing review! We are always happy and willing to assist you!

June 28, 2022

This app lets customers sign up to get an email when a product restocks. It also will integrate with other apps to make processes easier. We combined it with our Cross Sell app, so customers can get custom recommendations when their desired product is out of stock. GREAT customer service as well.

Bronco Western Supply Co.
United States
Over 2 years using the app
Back in Stock replied July 1, 2022

Thank you for your terrific review! We appreciate it 😊!

April 26, 2021

Seamless. Great for both the customer and marketing. Set it and forget it and watch sales come in automatically when your product restocks.

Rumpl
United States
Over 2 years using the app
Edited June 6, 2019

We've been using Back in Stock for 4+ years and have never had a single issue. It's an important part of our customer service. Every time we add a product back into inventory we see a huge uptick in sales thanks to this app. We also use it to drive excitement over new products before they launch.

The Cookie Countess
United States
Over 2 years using the app
June 29, 2017

Amazing App , easy to install and easy to use , the best for my www.seven-50.com website!

Seven 50
United States
Over 2 years using the app
August 13, 2020

I used this app to notify my customers when my products are back in stock especially in those challenging times, and I am very happy about it. It works perfectly and their support is quick and effective. Strongly recommend it.

de Buyer
United States
Over 2 years using the app
February 10, 2021

I've been using this app for a few months now and weighing all factors (support, integration, ease of use, features, price) it is absolutely the BEST app I have in my store.... These people go out of your way to ensure you're getting value out of their app and that seems more and more rare nowadays. It functions FLAWLESSLY improves the user experience of my store as it offers a useful feature AND it increases conversions because it automates a task that is a pure money maker. I can't believe it's taken me this long to write a review tbh. It knocked my socks off the first month of using it.

Reptiles Lounge
United States
Over 2 years using the app
Edited October 28, 2022

Very useful app on the customer and business side. Highly recommend it if looking for a way to notify customers of when your products are available.

Great Lakes
United States
Over 2 years using the app
Back in Stock replied October 19, 2022

Thank you for your review, and your perfect rating 😊!!!!

November 29, 2022

Customer service is amazing! Quick and very helpful! I had an issue with something we had set up wrong and they hopped on and got it fixed for me right away.

Indie & Co.
United States
Over 2 years using the app
Back in Stock replied November 29, 2022

Hi there 👋🏽, thanks for your awesome review! We're always ready to assist, and treasure moments where we've made a positive impact for our customers 🙂!!

May 13, 2022

Super helpful app and drives a lot of revenue. Customer service is quick and very helpful!! Thanks team

Diaspora Co.
United States
Over 2 years using the app
Back in Stock replied May 26, 2022

You're welcome! And thanks for sharing this great review 😊!