Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

February 22, 2021

Despite being a free user, they helped super quickly resolve an issue! The interface is also easy to use and quick. Thanks everyone!

Matero
United States
Over 1 year using the app
September 18, 2020

I loove this app! It is easy to use, makes us a bunch of money and their customer support is amazing!!!! When you run a store customer support is everything and these guys are there for anything you need!

Boob Tape
United States
Over 1 year using the app
March 23, 2023

I chose Back in Stock from my friend's recommendation and I am SO happy I did. The process was so easy I feel like I clicked 3 buttons and it was integrated! Then, I couldn't figure out how to make sure the "Notify Me" button would show up even if only one size was OOS, so I emailed the team and they fixed it and replied within 5 minutes. So happy I went with this app over the others.

What Lo Wants
United States
Over 1 year using the app
September 29, 2022

It helps us to boost the sale and CS team replies pretty quickly. I high recommend this app. CS team is the key.

TMG Industrial
Canada
Over 1 year using the app
Back in Stock replied October 19, 2022

Thanks for taking the time to leave us your great review!

May 9, 2023

Cette application est très utile et le service à la clientèle pour intégrer l'app à mon thème a été rapide et efficace!

Timininous
Canada
Over 1 year using the app
Edited January 25, 2022

They have a great CS partner. Their answer is really kind and quick. Especially we can chat with them in realtime

ASIAN MART INC
United States
Over 1 year using the app
Back in Stock replied February 3, 2022

Thanks for your kind review! We are happy to be of assistance 😊!

Edited May 12, 2024

Love this app!
It fits our theme perfectly and being used a lot by our customers and helps us understand what are our most wanted items.
Thanks!

JD ספורט
Israel
Over 1 year using the app
August 2, 2018

A must have, one of the better apps out there that actually work ! seamless and easy integration, great for small business to know what exactly needs restocking

Godsofmankind
United States
Over 1 year using the app
Edited April 5, 2024

I have to say that this app has definitely helped my business enormously. Gives you the ability to stay connected to your customers 100%. As soon as I restock literally 30 seconds, my customers placed their orders. Totally recommend this app to all business owners must have.

The Perfect Doobie
United States
5 months using the app
October 25, 2021

Good app to notify customers about product availability. Especially helpful in today's shortage economy. And the Back In Stock team has great customer service!

Velocitek
United States
Over 1 year using the app