Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

February 18, 2022

Very usefull app! Makes sure to keep our customers informed, when we are no longer "out of stock". Also great customer support from the "Back In Stock" team!

Errant
Denmark
Over 1 year using the app
Back in Stock replied February 28, 2022

Always happy to help 😊!

May 29, 2018

Indispensable !

Forgotten Tribes
https://www.forgottentribes.fr/

Forgottentribes
France
Over 1 year using the app
May 20, 2016

We've been using this app for couple of months now and loving it. Though we always keep our inventory well and almost never run out of stock but when we do, this app really helps. Very simple but does the job done!

Vlyvly Co
United States
Over 1 year using the app
November 9, 2015

Exactly what I was looking for! My theme required some customization, support fixed it exactly how I wanted very quickly! Highly recommend this app. Amazing support!

Tokersupply
United States
Over 1 year using the app
August 27, 2020

State of the art support and team. App is working absolutely fine and support staff also helped us with code to add the system working, perfect! Almost upgrading to a paid subscription.

StudioCork
Portugal
Over 1 year using the app
Edited July 9, 2021

Easy to install and great functionality. Everything works smooth and its easy for customers to sign up for notifications.

Miniroom.se
Sweden
Over 1 year using the app
July 11, 2017

Nice sleek look, and serves a great purose. The customer service is impeccable. I recommend.

Marco Natalia
United States
Over 1 year using the app
December 6, 2022

I was able to make contact with D'Angelo on the instant chat. We helped us with a backend error we made on the brand side and was able to assist with creating a new list and send. Terrific help and get assistance all within 30 minutes. A high level or care and knowledge.

Retrouvé
United States
Over 1 year using the app
Back in Stock replied December 8, 2022

Thank you for your awesome review! As promised, we're celebrating 🙂!

May 1, 2017

This is a great app for any ecommerce vendor that deals with physical inventory. Our store is TogTees (www.togtees.com) - T-shirts for the modern photographer.

The main way that we use Back In Stock is the following: When we're out of stock on a particular size or color, before this app we had no way of knowing if visitors to our site wanted that or not. Now with this app, we can keep track of which sizes, colors, designs, etc are in high demand, so we can make sure to keep up with what we're short on. It's really become a big part of how we plan inventory stocking and production.

One thing I would ask for is that in the notification emails (to us), telling us that new notifications have been created, if the new notifications could be displayed separately from older ones, so we don't have to log into the app every time to find out which the new ones are. When you're launching new designs a lot, this becomes really cumbersome, and this simple fix would make a big difference.

Other than that, great app and very highly recommended! (See it in action at www.togtees.com on any product page).

Togtees
United States
Over 1 year using the app
April 10, 2020

This app is awesome! Extremely see to set up, it is pretty much all automatic out of the box. We needed a slight change of our theme and James was able to get it done in less than 12 hours after I sent the request. Highly Recommend!

Tampa Bay Masks
United States
Over 1 year using the app
Back in Stock replied April 13, 2020

Thank you for your review! We are happy to make adjustments and tweaks on request so we can get it looking right for each store, if you ever need anything in the future just get in touch!