Back in Stock: Restock Alerts

Just what we needed, this app is easy to use and support staff have been really helpful, thank you D'Angelo for all of the assistance.

This app is fantastic. It consistently works as advertised, the developer has built features that actually matter and meet the use case of Shopify stores, and the customer service is incredibly fast. This app has increased our revenue significantly and is worth way more than it costs to install and use. Highly recommend to stores big and small.

The app is great. We do have an issue where the app creates accounts in Shopify with the collected email address but no First and Last name which is causing issues with a Celigo/Netsuite sync due to those being required field to sync. Developers seem to have no intentions on helping out with this situation. Take it or leave it. Otherwise our customers do appreciate the capability.

Great app and fantastic support. Couldn't recommend it highly enough!

We've sent hundreds of emails w/ Back in Stock. We've seen a noticeable boost in sales when the emails go out. A must have App for your store.

App has done beautifully for me but I have an issue with a Shopify update on my theme that now shows the customer the 'tag' "bis-hidden" for this app. App support can't fix it. And Shopify referred me to the app support as they can't fix it. So I am shopping for a new back in stock app. Keep an eye on your search boxes on the front end for this issue as it is confusing to customers.

We had a sudden spike of some of our product we source being sold out very fast because they were featured in TV. In order to manage the influx of customers, we needed a quick way to add "Email When Available" so that we can keep this customers as much as possible. Found Back in Stock, installed and within a few minutes it was added in the site! Since we're a bilingual site, I needed some tweaks but Back In Stock customer service was there to help! Great app and great service. Thank you!

This app works fine but is priced wrong. It should be priced by number of emails vs a monthly limit. The way most stores will use it will hit the limit every month making the lowest plan worthless. When a product goes out of stock for us, it is out of stock for a month or two. We may not send an email for many months because a shipment hasn't arrived. However, once a container arrives a ton of products get back in stock, there are 500 people waiting and we always hit the email limit. So we can go 4 months paying $20 for no emails and then when we really need this app, it throttles us down and we can only send out 100 emails and need to pay more? It would be nice if we could just roll over our unused emails each month. We switched to a free back in stock app that is just as good and has no limits.

Matt has been more than helpful with tweaking this to work perfectly with our site as we grow! We have used this for over a year and definitely see the benefits. We highly recommend Back in Stock!

Very easy to set up, had great structure and layout and worked immediately with our Shopify theme (Focal). I didn't give it 5 stars due to the inability to customize the button on the product page, which I feel should be part of the total solution. As our company is based in Norway, I would have also liked to be able to set the default country code to Norway such that the visiting customer doesn't have to browse to find their country code. However, I reached out to support and they gave me excellent help in tweaking this.
Therefore from a support perspective 5 stars, but 4 from a product perspective.