Reviews (847)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and enhancing customer satisfaction. It offers customizable alerts via email, SMS, and push notifications, and integrates seamlessly with Shopify's inventory system for better demand insight and inventory management. The app is praised for its user-friendly interface, reliability, and excellent customer and technical support, which assists with setup, customization, and troubleshooting.

November 21, 2020

This is probably one of the best apps we have installed. Not only is it easy to use, reliable, and does an amazing job, their support team is fantastic. Always ready to help and quick turn around on requests. I'm so happy we have this app installed.

H PPE Supply
United States
4 months using the app
June 11, 2022

Generates extra revenue automatically, a process that we used to have to do manually. Customer service always get back to me quickly

Spartan Precision Equipment
United Kingdom
4 months using the app
Back in Stock replied June 13, 2022

Glad to hear that you're enjoying our product and our team 😊! Thanks for your review!

Edited August 31, 2023

The application works perfectly and is very useful for multi-language, as you can customize different templates. It also allows you to pause shipments using labels on products.
The support is great, they are very fast and friendly and can even customize things from the back-end that can't be done from the app itself. They are always willing to help.

PARIS/64
Spain
4 months using the app
June 11, 2021

The app has been really great in recovering what could have been lost sales. The staff was helpful when it came to integrating the app.

Eighth Generation
United States
4 months using the app
July 7, 2022

We've just started using Back In Stock and I'm already impressed with the level of customer service provided. A rep got back to me and resolved my issue shortly after I reached out.

Doomlings
United States
4 months using the app
Back in Stock replied July 7, 2022

Hey Doomlings 👋🏽 We're happy to hear that you're enjoying the app 😊. Thanks much for your great review also!

Edited May 26, 2017

5 Stars! The Back in Stock App is excellent! Customer support is very helpful & quick to respond. We have received many extra sales due to this app!

Thankyou!
Beserk xxx
www.beserk.com.au

Beserk
Australia
4 months using the app
February 4, 2021

This app lifted a huge weight from our shoulders. It works flawlessly and the CS is amazing and fast. We wouldn't be nearly as effective without it.

The Black Bibs
United States
4 months using the app
June 27, 2017

Great app! Had to sign up for upgraded plan to send more emails. But more email sent more revenue! We are using this on jemjem.com.
Thanks.

Jemkim
United States
4 months using the app
December 28, 2021

Excellent app. Helps generate a lot of sales by sending an email notification to the customer when a product is back in stock.

Goarmy
United Kingdom
4 months using the app
Back in Stock replied February 3, 2022

Thank you for your great review!

March 20, 2020

This is a fantastic app that has been critical in capturing orders when we are out of stock. The notifications that go out when we are in stock again drive immediate revenue. The support team here is top notch.

Coastal Crew
United States
4 months using the app
Back in Stock replied March 21, 2020

Thank you for your review and feedback. Happy we were able to help out and if you ever have any questions in the future, just get in touch!