Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its automated back-in-stock alerts, noting it as a significant sales booster. It's praised for its exceptional service, efficient customer support, and problem-solving capabilities. The app provides insights into product demand, aiding in restocking decisions, and is particularly useful for stores with large inventories. It's easy to use, customizable, and supports multiple languages. The customer service team, including members like Jorge, Baaqi, Sara, and D'Angelo, is highly commended. Merchants describe it as a crucial tool for managing SKUs and inventory, and a valuable asset for understanding product interest and planning supply/demand.

September 7, 2016

I switched over from "Restocked Alerts" and it was for the better. I'm paying $5 more compared to the other app but with this app, I don't have to deal with the headaches that the other app caused. Matt from the support team has been great! I sent them an email requesting some assistance with setting up the app and within a few hours, I got a response. I definitely recommend this app!

Wardrobe Lane
United States
25 days using the app
January 3, 2021

Just got the app installed, but their prompt response to my questions got it integrated with our theme straight away! So far so good!

Alba Distribution
About 6 hours using the app
December 15, 2015

This app has made all the difference for my store! When I first launched, I found myself running out of inventory fast and this app allows me to note not only how many people wanted the product but also in what sizes. I then had an instantaneous way to get in touch with those customers once the item was restocked. A win/win for me and my customer! On top of that, they have customer service that was extremely helpful. Overall super happy with the service. Will be using them for a long time!

Alice Wonder
United States
26 days using the app
October 20, 2015

Love this app for multiple reasons! Firstly, the customer service is amazing. Matt reached out immediately when we needed help and even assisted us with coding so that the app worked seamlessly with our site. Secondly, this app provides valuable data for figuring out who your customer is and what's missing from your store (even if you don't ever restock items). Totally recommend!!

United States
27 days using the app
December 15, 2014

Great way to auto-update customers on when items are back in stock in our store.

Lotus Lashes
United States
About 1 month using the app
December 30, 2020

I just installed the Back In Stock app and it's great! I had some trouble with integration into my theme, but customer service got back to me so fast and helped me in no time. Highly recommended!

Iremia Skincare
About 2 hours using the app
December 19, 2014

This app is perfect for handling your out-of-stock inventory, and its extensive customizability really lets you create the unique experience you want for your customers when you ran out of inventory.

We were looking to make more customized behavior for the store Ten Thousand: shop.tenthousand.cc, and the developer of the app was incredibly supportive in terms of helping us figure out how to do the customization, and quickly responding to bugs we experienced. I've developed and supported Shopify apps in the past, and I was thoroughly impressed by how reliable both the app and the customer support was.

Very strongly recommend this solution if you're looking for a way to handle out of stock inventory that's quick to set up, and rich in terms of its extensibility!


Ten Thousand
United States
29 days using the app
September 25, 2017

Just installed the Back in Stock app and was very impressed by the support and timely service. Matt helped us set up the app with our customized account and even customized the automatic email that gets sent to customers. Reporting looks nice, emails get sent right away, everything seems to work really well! Would highly recommend.

United States
10 days using the app
September 10, 2018

The app's amazing. Easy to use and integrate with my shop's team. And the team behind had been incredibly responsive (shoutout to James) helpful and patient with my requests.

SOURCE Collections
6 days using the app
February 23, 2016


I set this up in 8 minutes, it's amazing. Everything worked out of the box...I mean everything. Highly recommend and rarely give 5 stars for anything, but I'd give this 6 if I could.

Zaggora Usa
United States
15 days using the app