Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

June 11, 2021

The app has been really great in recovering what could have been lost sales. The staff was helpful when it came to integrating the app.

Eighth Generation
United States
4 months using the app
July 7, 2022

We've just started using Back In Stock and I'm already impressed with the level of customer service provided. A rep got back to me and resolved my issue shortly after I reached out.

Doomlings
United States
4 months using the app
Back in Stock replied July 7, 2022

Hey Doomlings 👋🏽 We're happy to hear that you're enjoying the app 😊. Thanks much for your great review also!

Edited May 26, 2017

5 Stars! The Back in Stock App is excellent! Customer support is very helpful & quick to respond. We have received many extra sales due to this app!

Thankyou!
Beserk xxx
www.beserk.com.au

Beserk
Australia
4 months using the app
February 4, 2021

This app lifted a huge weight from our shoulders. It works flawlessly and the CS is amazing and fast. We wouldn't be nearly as effective without it.

The Black Bibs
United States
4 months using the app
June 27, 2017

Great app! Had to sign up for upgraded plan to send more emails. But more email sent more revenue! We are using this on jemjem.com.
Thanks.

Jemkim
United States
4 months using the app
December 28, 2021

Excellent app. Helps generate a lot of sales by sending an email notification to the customer when a product is back in stock.

Goarmy
United Kingdom
4 months using the app
Back in Stock replied February 3, 2022

Thank you for your great review!

March 20, 2020

This is a fantastic app that has been critical in capturing orders when we are out of stock. The notifications that go out when we are in stock again drive immediate revenue. The support team here is top notch.

Coastal Crew
United States
4 months using the app
Back in Stock replied March 21, 2020

Thank you for your review and feedback. Happy we were able to help out and if you ever have any questions in the future, just get in touch!

November 23, 2022

Great app, great customer support. Get responses very quickly and customizations were made for me on the appearance of the button. I recommend

Lionfit
Netherlands
4 months using the app
Back in Stock replied November 29, 2022

We are always happy to help! And thank you for your great review!

December 7, 2016

Very functional and helpful app. Super robust app control panel with many customization options and always responsive and knowledgable and patient staff support from Matt, who did great on our customization requests that are not on the default control panel. Price may seem a bit high at first but then it's worth it. Just wish the price includes the app and a date with Matt, every month. (joking)

Knvaz
United States
4 months using the app
December 2, 2020

Superb app. Seamless for us and for customers. Has made us far more back in what would otherwise be lost sales, than what the app costs each month. Highly recommended

AllGroom
New Zealand
4 months using the app