Reviews (1,135)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed data analysis and efficient report generation, which streamline inventory management and financial audits. It features a user-friendly interface, custom report capabilities, and automated report scheduling. The customer support team is noted for its responsiveness in assisting with custom reports and troubleshooting. This tool is essential for automating workflows and improving data management.

February 15, 2022

Good support service...................................................................................... !

Augļu Pasts
Latvia
9 months using the app
May 27, 2022

I was able to work with their team and create a custom report that provides a total qty of products ordered, broken down by individual variant. This is extremely helpful in producing fulfillment reports for packaging. A++

Kitty Kick Stix
United States
9 months using the app
May 1, 2021

Better Reports has much more helpful information for us to run reports for paying sales tax and comparing monthly sales. The support is amazing too - very responsive, quick and helpful!

Barque Gifts
United States
9 months using the app
Edited January 30, 2021

amazing, easy to use and layout, it pulls tons of data. we use to to sync to google sheets and have an entire automated workflow setup based on that single report that saves us approxmiately 10 man hours a week. and we have just started to scratch the surface of its functionality.
UPDATE: this product gets better and better. we needed some custom reports and the team made them in a few hours - automated them to google sheets for our financial guy and boom - probably another 5 hours per week saved.

Anne Vaughan Jewelry
United States
9 months using the app
October 2, 2023

Better Reports has been instrumental in creating custom reports that are helping to evaluate our business performance. One report was a table showing the correllation of products purchased together... which has helped us very much with our cross marketing of products. Great customer service. Responsive and very willing to jump in to help create a report when asked.

Uwila Warrior
United States
9 months using the app
March 18, 2021

I am blown away by how good this app is. What used to take hours to mine for and report on takes mere minutes. Not to mention the supportive and helpful customer service. They are quick to answer questions and can help your reporting when you get stuck.

Luke's Lobster Shop
United States
9 months using the app
June 5, 2020

The APP is very powerfull. We are no report designers and we received all the necessary support (and more), very quick, professional and adequate. A lot of standard reports, but the real power reveals making custom reports. Untill know everything we needed is possible. So when you're looking for a powerfull and especially flexible reporting tool, this is the one.

NotintheSupermarket.com
Netherlands
9 months using the app
June 7, 2023

Great customer service from Claudia to get a custom report done within minutes of my first email request. Still evaluating this reporting app - it would be great if it had a dashboard capability. Really miss that feature.

Wellkasa
United States
9 months using the app
October 12, 2022

Better Reports was a game changer for us. Personalising and scheduling reports made it super easy for us to collect the data we truly needed. 100% worth the investment. The time saved in gathering data and copying and pasting from different spreadsheets has been the best reward from this app. Thank you Better Reports!

Riot Wine Co
Australia
9 months using the app
August 25, 2020

This is the best app I have found to do the reports I need. They have prepared just about every report you could think of but you can modify if you need to. Very user friendly but if you get stuck, customer service is right there to help you. I even got help on a Friday night.

Dwell and Good
United States
9 months using the app