Reviews (1,163)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust reporting capabilities, especially where Shopify's default tools lack. It offers time-saving automated and customizable reports, useful for detailed analyses and compliance needs. The intuitive interface allows easy report customization and scheduling in formats like PDF or Excel. Merchants also praise the fast and reliable performance, and the support team's quick turnaround on custom report requests.

October 26, 2022

This app is great, however it does take a little bit of getting used too. The team have been supportive when we needed help and sent us a video to help walk us through. There are heaps of functions to pull your reports through. Thanks a bunch.

KRS Apparel
New Zealand
7 months using the app
September 29, 2022

Rishika with Better Reports was incredibly helpful! Customer support is top notch, will definitely continue using!

DIME® Beauty
United States
7 months using the app
December 18, 2020

The versatility and customization available in the reports is very useful to me. The support team was prompt and helpful.

Susan B. Anthony Museum & House
United States
7 months using the app
December 8, 2023

Legitimately the best app that exists for the Shopify ecosystem. Incredibly powerful reporting that makes it simple for any business user to access the data they need, and support that is absolutely top notch. This week alone, Better Reports helped us craft custom reporting that will a) save hours every week and b) inform everything from online merchandising to product roadmap.

BenchMade Modern
United States
7 months using the app
December 21, 2022

Customer support is always prompt, friendly, and can create all of the CRAZY reports I request. THANKS for the help!

TXAG Store
United States
7 months using the app
January 30, 2018

I'm fairly new to Shopify, but I'll share that Better Reports works. Its intuitive and accurate. It is one of the apps I've tried that actually does what it says it does. Well designed. It works for you and does not make you work for it.

Mountain View Cemetery
United States
7 months using the app
Edited January 5, 2022

They've created two Custom Reports for us, within minutes. You can't ask for more than that! We're working on our quarterly tax reports and this makes it SO much easier for us! Highly recommend!

Makeup Artists' Choice
United States
7 months using the app
August 18, 2020

No app can create the detailed reports the Better Reports can. Also, the customer service is fantastic!

Wildlife Collections
United States
7 months using the app
December 30, 2021

Keanna worked hard to find the root of the issue. Created a new and better report. Also pointed me to more documentation for an additional resource.
Very grateful.

CardioMiracle
United States
7 months using the app
September 24, 2019

This is by far my top rated app in our Shopify store. Not only is it super easy to use right out of the box, the staff are extremely helpful when you occasionally can't figure something out or need extra help. A++

Fair Indigo
United States
7 months using the app