Reviews (1,135)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed data analysis and efficient report generation, which streamline inventory management and financial audits. It features a user-friendly interface, custom report capabilities, and automated report scheduling. The customer support team is noted for its responsiveness in assisting with custom reports and troubleshooting. This tool is essential for automating workflows and improving data management.

March 19, 2018

Awesome app and great service!! We need custom reporting to show our key stakeholders and this app does the job and more. Totally recommend

Tradeplus Test
New Zealand
5 months using the app
December 4, 2020

This app seems to be user-friendly and revolutionary, it has a bunch of built-in fields and variables when you want to work around on different dimensions of your report. Plus, Customer Service is quite remarkable particularly Rishika Badwal, (s)he is too responsive, accommodating, and courteous. (S)he ensures to leave no stone unturned whenever we raise a ticket. Better Reports per se and Customer Service, Highly Recommended!

Designers' Holiday Bazaar
Philippines
5 months using the app
April 6, 2021

Great platform and amazing customer service. The help function is always replied to promptly and efficiently. Cannot recommend enough. Any form of report is possible it seems.

Fiole
United Kingdom
5 months using the app
September 16, 2022

Me ayudó a obtener información valiosa para mi negocio y valores que no podía obtener con los reportes de Shopify.
Su servicio de soporte es muy amable y rápido.

ECRU
Spain
5 months using the app
February 8, 2020

I usted this app because I needed a very specific report, and they not only did exactly what we needed but also saved us an incredible amount of time. Now we can focus in selling without the need of spreadsheets. The customer support was amazing and the comunication was great, Kritesh was able to understand our need even when our main language is not english. Say goodbye to spreadsheets and install this app right now, it is a must have for any Shopify store.

Mallbey.com
Colombia
5 months using the app
November 20, 2024

Amazing customer service!! They will help you create custom reports based on your needs and ideas. Really amazing product that I would recommend to anyone.

Brooklyn Museum
United States
March 8, 2022

The tech team is amazing. I was having trouble installing the app due to a bug and they spent the day helping me to get it resolved. Really good company and great product!

TastyIslandCrate
United States
5 months using the app
August 22, 2023

Everything Shopify Reporting does not let you do can be done with this app. For our use case, it was nice to filter by Order Tags.

BESIDE
Canada
5 months using the app
September 23, 2019

This reporting app works great, with stellar service! We have somewhat of a unique use case that required multiple changes and small report customizations, and Clement patiently worked with us through them all, making each requested change within 24 hours. He's gone above and beyond to make sure that we have the exact reports that we need. We looked at a different reporting app with a lower price point, but they were not nearly as flexible, responsive, and involved in suggesting solutions and predicting potential problems. Highly recommend Better Reports!

Gambino's Bakery
United States
5 months using the app
May 17, 2022

Basic shopify plans have very limited reporting capability making it hard to get the data you need for making decisions. I found Better Reports was very easy to use, and made getting data fast a painless process. There are lots of preset reports and easy to use slicers and filters. It never takes more than a few minutes to get the answer you need. Highly recommended.

Misa Christmas Trees
New Zealand
4 months using the app