Reviews (1,135)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed data analysis and efficient report generation, which streamline inventory management and financial audits. It features a user-friendly interface, custom report capabilities, and automated report scheduling. The customer support team is noted for its responsiveness in assisting with custom reports and troubleshooting. This tool is essential for automating workflows and improving data management.

October 4, 2023

Absolutely wonderful service! Claudia has been super helpful and broke down everything for me!

Ruthie Grace
United States
4 months using the app
February 8, 2022

This app is exactly what we needed to see more granualar reporting and insights into all aspects of our business, something which Shopify out-of-the-box reporting was lacking. The Better Reports support team is one of the best support teams I've come across, their response times are extremely quick and they can create absolutely any report that we ask for or are struggling to create ourselves with a really quick turnaround. Highly recommended.

EQVVS
United Kingdom
4 months using the app
February 4, 2021

Very Good, simple to use and breaks down all our reporting needs in a manner which is digestible for not just the accounts team to access

Ded-Pop
United Kingdom
4 months using the app
May 27, 2022

This app has been SUPER helpful for reporting purposes, and the customer support (Claudia) has been immensely helpful in helping getting my reports set up. Thank you.

Brochu Walker
United States
4 months using the app
November 11, 2021

Very good reports, great service. They respond quickly and even created a custom measure for me. Highly recommended.

Groove Monkee
United States
4 months using the app
December 24, 2020

i just installed it. personalized it. and in 5 minutes is ready. it seems worth the money. the assistance is super quick.

Wagyu Company
Italy
4 months using the app
August 28, 2017

Outstanding app with the best customer support ever.

Clement is super responsive and he help us create a few custom made reports that we're using now to importing data to our 3rd party carrier service.

We tested almost all app for reports in the Shopify app store and Better Report is definitely the best choice.

Psece Ogrlice
Croatia
4 months using the app
Edited March 2, 2021

Great for all reports, even PayPal transaction IDs, we are delighted. Can only recommend the app. Thanks!

MyPostcard & Postcards To Voters
United States
4 months using the app
April 15, 2018

Great customer service working with Clement to create a custom report for us! We make custom wedding and event garland and most of our orders are booked weeks and months in advance of the shipment date. We needed a solution to list all future order ship dates. Sorting orders by the order date did not help as we needed to pull order attributes from each order that held the actual future ship or local pickup date. Clement was able to help us with creating a report with all upcoming ship and pickup dates sorted on one report. Thank you!

Pacific Garland
United States
4 months using the app
Edited April 28, 2019

This app is the best value for your dollar out there. Clement and his team are extremely responsive and it allows you to segment data using logical rules. Definitely covers for the shortcomings of Shopify's basic analytics! Keep up the great work.

Root Bioscience
United States
3 months using the app