WhatsApp Chat & Abandoned Cart , 255 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, efficient customer support, and effective marketing tools. They find the dashboard simple and collaborative, easing the management of customer queries. The WhatsApp chat bot is praised for reducing support team workload. Merchants also value the automated campaigns for shipping notices and broadcast messages, noting improved ROI and increased sales. Features like multi-language support, cart abandonment assistance, and Facebook Messenger integration are also positively mentioned.
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Excellent Functionality. Easy to use
the support message was clear neither pay or go away. they have 2 dashbords one is in hell and you can only install and watch & the 2nd the support asum that it can do anything. anyway the worst support ever and neither pay 500$ or don't install
Superb app for Whatsapp marketing and customer support - very solid product, and a fantastic team that's extremely responsive and competent - special shout out to Aryan, Tanul and Shaurya from the team. Could not recommend more strongly!
The very 1st thing that comes to our mind with Bitespeed is their support. Fantastic team, the responsible members put-in immense efforts to set things up for you. They'd solve your queries even at the midnight.
We've recently resumed back with the team to realise the services are even better than before.
Great job by Vinayak, Tanul, Aryan & the whole team working day in day out.
So far I been using for 2 weeks whatsapp product abandonment, cart abandonment and shipping updates and we are experiencing great answer from our clients. We hope we could measure better revenue.
We are a brand from Mexico and the customer service HELP US several times to update the text for whatsapp auto campaigns to our own message in spanish.
We migrated to Bitespeed after using a lot of other Whatsapp Chat clients and it was one of the best decisions for our marketing and customer support activities. It is not just the additional tools that the product offers but the team at Bitespeed is super responsive and helpful and that's what makes it worth every penny. They are ready to help you out even if it's an official holiday for them.
The whatsapp chat bot they have built for us takes care of 99% of our customer queries and they were ready to go an extra mile by understanding our special requirements while creating the same.
Would like to praise Dharana from the team for putting in a lot of extra efforts and working just like our own team member in helping with flows, broadcasts, marketing ideas and almost everything else! The knowledge and inputs shared by her have helped us improved our ROI and she's an asset to have working with us! Also, a thumbs up to Aryan, Aayush, Tanul and Niharika for taking up any issues we raise and resolving them within minutes!
It has been over a year since we integrated WhatsApp with Bitespeed, and we must say, it has been a game changer. The dashboard is incredibly simple and user-friendly, allowing our entire team to collaborate effectively in resolving client queries. A special shoutout goes to Team Tanul and Aryan for their prompt response to our inquiries and their efficient handling of any issues that arose, ensuring a seamless customer service experience. Thank you for providing such excellent service!
We have been using Bitespeed since a year now and have had an amazing experience thus far. Setting up campaigns is quite easy and the support team is super responsive. Highly recommended.
Great team and amazing platform.
Aryan was extremely helpful and patient in solving our queries.
Thanks!
Our experience with Bitespeed has been outstanding. We thoroughly organised our customer care dashboard with the aid of the app. Their automated campaigns for shipping notice and broadcast messages are fantastic.
The team is incredibly helpful, and I truly like how quickly they respond.
Definitely looking forward to continuing our integration.