Bold Subscriptions

Launch and scale your world-class subscription with ease.

  • Popular with businesses in the United States

$49.99/month. 60-day free trial. Additional charges may apply.

Reviews

4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    71% of ratings are 5 stars
  • 4 of 5 stars
    14% of ratings are 4 stars
  • 3 of 5 stars
    5% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    9% of ratings are 1 stars
11 - 20 of 24 reviews

Wine Monster

READ THE 1 STAR REVIEWS BEFORE YOU CHOOSE THIS APP! I started using Bold full of confidence as they were really helpful in getting me started. However, 6 months in and I've completely lost faith in the product. I've had an issue with several customers where an order is created but the system schedules delivery for a month later. Its not a big issue, but this ticket has been live for 3 months now. I have another issue where I can't change the billing cycle for a customer. I've had no update in 10 days on this issue. The systems also 'lost' the credit card for 3 customers - It took weeks for the developers to look at it and was offered no resolution when the ticket was closed. When I signed up 6 months ago I was told that services like pre-paid subscriptions (which was critical to my business) was being worked on. There has still been no mention of this product being available or any obvious product upgrades or improvements in the 6 months I've been using it. My experience has shown a clear trend that fixes don't happen in a timely manner (if at all) and the product is stagnant/not improving. The only conclusion I can come to is that the dev team is under-resourced. This has cost my business a lot of time and money. In looking at all the 1 star reviews I can see other vendors are having the same issues as me - there are very common disappointing themes here. Buyer beware.

Developer reply

May 11, 2021

Thank you for your feedback. We are so sorry for the experience you had, I completely understand the frustration this has caused. Our developers want to ensure that your technical issues are handled properly, thoroughly tested and resolved correctly. We thank you so much for all of your patience.

Vitabrim Health

The app is still charging me even after I cancelled the subscription for at least 2 months. I guess they are living up to their name

Developer reply

May 6, 2021

Very sorry about the experience you had. We want to be sure that we take care of this for you we will look into what happened and get you your refund. Thank you for your feedback.

Shoy

I love this app but it affects shopify store speed and from May 2021 faster websites will rank better in google search. Unless BOLD does something to address this I would not recommend this app.

Developer reply

April 27, 2021

So sorry for the inconvenience caused by the speed, our experts would really like to look into this for you. We would like to help you as much as we can in resolving this issue. Your feedback is really important to us thank you!

The Jewish Box

This is the worst "update" I have ever seen on a app. They had a great working program and they went and ruined it by making a program update that doesn't do anything- DO NOT USE THIS APP !!!

Developer reply

April 19, 2021

Thank you for taking the time to provide us with this feedback. Apologies that we weren't able to create a solution that fits Menucha. Our developers are constantly working on improvements to our apps, hopefully we can work together once again in the future.

zenspiritsshop

PLEASE DONT USE!!!!!!!!!!!!!!!!! It destroyed my whole store due to liquid errors after deleting it because it was very complicated to change the language of the subsciption widget. If you are not developer or Programmer please dont use it. It will make your head and heart rush if there are some changes you try to do with their description. The worst thing is that the support is available in 3 to 5 workdays!!!!!!!!!!!!! Holy almighty: For this price an absolut outrage for me. Look for other options or develop subs yourself i think this will be the same struggle

Developer reply

March 29, 2021

Thank you for your review. We sincerely apologize for negative experience you've had with the app and for the delay's you've encountered. Our developers are hard at work on app improvements. We've taken note of your concerns, we really appreciate the feedback thank you!

PopupBagels

signed up 132 subscribers week 1. week 2 as they are all to be billed the 2nd time, only 2 get a bill. the other 130 are gone. no record of them at Bold at all. total joke. customer service say 3-5 days to get back. there is no phone number to call. finally get someone on chat, who tells me the developers dont have time to talk to the customers and someone will work on it sometime soon. total joke. been working on this for 7 hours and still no answers as to why all of my subscribers disappeared at midnight on their app.. bigger joke is that Shopify's response is that it's not their problem, contact the app im using. oh, you mean the one im using based on your recommendation? found on your website? it's time for internet companies to be accountable!

Developer reply

March 2, 2021

Thank you for your review. I am terribly sorry for the inconvenience this all has caused you. Rest assured we are working diligently on resolving this issue. Thank you so much for your patience.

LAMILL Coffee

Really disappointed that BOLD created a new version of their app but just left us in the dust... they said months ago that migration was coming soon but they have done nothing and say its still not available for us. So for us to switch to the new version we would have to install the new version and manually migrate all of our customers and subscriptions ourselves. I don't think BOLD values their customers.

Developer reply

February 24, 2021

Thank you for your review. We sincerely apologize for the inconvenience this may have caused. We are working really hard on rolling out migrations, thank you for your feedback.

FarmacyNow

This app is incredibly frustrating with all it's glitches. We have multiple tickets open for close to a month now and the slow response time in rectifying these issues is very unprofessional. It's very disheartening having OUR customers upset at us for YOUR issues, glitches, lack of features and big oversights. PLEASE listen to your customers (me) and fix your app!

Developer reply

February 2, 2021

Thank you for the honest feedback. We apologize for any additional stress for you and your customers. Our team has reached out to speak over the phone regarding the status of the technical issues you are experiencing.

La Boîte à Vins. Spécialiste du vin du Québec.

After installing manually the app and spending a lot of time on it, they told me I have to pay to translate the app in French. Shame on you Bold Subscription.

Developer reply

February 2, 2021

Merci pour vos commentaires honnêtes - nous sommes désolés d'apprendre les problèmes que vous avez rencontrés et nous aimerions avoir une seconde chance de vous préparer au succès! Nous avons confirmé qu'un de nos experts vous a contacté via l'e-mail de votre billet, veuillez garder un œil sur nous et nous sommes prêts à vous aider.

Organix Life.com

Set up is really confusing then the videos are short and really not helpful. They want $60 a month? I cant even reach help. I'm trying to run a business and the only communication is email. Dont spend your money!!!!

Developer reply

January 20, 2021

Thank you for your honest feedback - we are sorry to hear about the lack of communication from our end and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help.