Reviews (456)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, customizable booking features, and robust notifications. Despite occasional overbooking issues, the support team is praised for their quick and expert responses. Some merchants have expressed concerns about monthly limits, but the pricing is generally considered fair. The app is particularly valued for its reliable reschedule/cancellation feature.

July 9, 2013

Excellent product. And the staff is very helpful with getting it customized to our needs.

Vino & Van Gogh
United States
About 1 month using the app
November 26, 2018

We are thankful for this app, and especially for the super quick, always efficient customer service. They answer "help tickets" so fast and will even help you understand what you did incorrectly (shout out to Rob!) to better serve your company next time.

I look forward to when we can offer series bundles of classes (purchase as a single class, class pass or full class series). I also look forward to the time they might be able to configure memberships and reoccurring payments. It would be amazing to use BTA for all our needs instead of outsourcing to other apps.

Level Up
United States
Almost 2 years using the app
February 28, 2017

Great product! Very responsive customer service--we purchased installation and there was an error that was fixed immediately. I love what BTA lets our customers do!

Scratch Makerspace
United States
About 1 month using the app
April 15, 2017

A really powerful booking system and very helpful support team. This has given our business just what we needed!

Deep Blue Eu
Spain
About 1 month using the app
Edited April 8, 2021

Customer care is very great!!
App integrated perfectly on my store with rob about support.zetya.
The best app for booking.

Tony Barber Style
Italy
About 1 month using the app
Edited November 21, 2019

We use this app to book online/instore appts for dog grooming. I enjoying using this app for the ease of connecting with our cutomers via shopify. I do wish the app labeled each date with its corresponding day of the week Sunday-Saturday.

Rocky & Maggie's Pet Boutique and Salon
United States
Over 1 year using the app
November 22, 2018

We required an App to manage and limit availabilities of Classes/Tuition. Great, straightforward support. Very quick and helpful. Works well and meets our needs. Thanks to the Team of BTA. Chris

SkischuleMayrhofen
Austria
About 1 month using the app
February 8, 2017

Very good solution for bookings. Customer support did excellent job helping to customize the app for our needs.

www.axesschronos.com

Ax Ch
United States
Over 1 year using the app
August 16, 2018

Très bonne appli pour la gestion calendaire d'ateliers par exemple. Il manque juste la possibilité de pouvoir gérer pour un produit les quantités à des dates différentes de manière manuelle.

Koko Cabane
France
Over 1 year using the app
October 5, 2018

very well done on the features and functionalities and they are super responsive on emails inquiries and fixed my problem like instant. will use for long term.

Godtrix Bitcoin Trainer
Malaysia
Over 1 year using the app