Reviews (520)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing bookings for classes, rentals, and service appointments. It offers features like class passes, customizable booking snippets, and multi-week course flexibility, all seamlessly integrated with Shopify. Exceptional customer support, particularly from staff members like D'Angelo, is frequently praised for quick response times and effective problem-solving, enhancing the overall user experience. The app is noted for its reliable handling of daily and monthly bookings.

January 21, 2020

Esta aplicación es muy útil, tiene muchas funciones, y formas de personalizarla. El soporte técnico esta disponible por correo con respuestas muy rápidas.

CHRISTUS MUGUERZA
Mexico
3 months using the app
February 4, 2021

I used this app to book pottery wheel experiences / instruction for our Shopify store. I feel like the interaction with this app will be a game changer for our events. I especially appreciated the help desk support. Very fast turn around from professionals that were kind and polite. (wow when does that happen any more)... We highly recommend this app and the support that comes with it:)

Texas MudDauber Pottery
United States
3 months using the app
August 22, 2019

We run a swimming pool for dogs and needed a booking system. We tried them all. After months of messing around with other apps we paid them to install the app on our site. OMG talk about customer service! The app has been flawless and has taken just over 7k in bookings so far. Trust me when I say. This is without doubt the most versatile and smoothest booking system out there with stunning customer support. Don’t waste your time with anything else. Thanks guys. Great job!

Canine Aqua Splash
United Kingdom
3 months using the app
December 2, 2016

Does exactly what is says! Excellent support team, they helped me out with CSS installations in less than 1 day.

Phuket Baby Rentals
Thailand
3 months using the app
June 27, 2023

Es la mejor aplicación de reservas, la atención es impecable y ágil, te solucionan todo rápido, es fácil de utilizar y estoy feliz.

Moondi
Mexico
3 months using the app
BTA Commerce, Inc. replied June 29, 2023

Gracias por tomarse el tiempo para dejar una evaluación. 🌟 ¡Fue un placer atenderte hoy!

April 17, 2018

Amazing Tech Support!
I set my classes up, the install team was worth every cent as they pulled everything together. I would definitely recommend getting the pro install. Our company is busy, all the time. It doesn't stop! And having such a readily available team to take care of the initial set up saved us so much. Thank you again. 10 out of 10 would recommend.

Wright Metal Works
United States
3 months using the app
June 17, 2023

So far this app is doing everything we want it to be doing. We are using it now for equipment rentals both off site and on site. We use it for scheduling and posting our group classes and we are just starting to use it for private lessons. Support has been helpful. When I get stuck setting something up they have helped within an hour even on weekends. Very happy with this and plan on implementing even more capabilities (such as waiver documents for some rentals).

Fiber Rhythm Craft & Design™
United States
3 months using the app
BTA Commerce, Inc. replied June 20, 2023

Thank you for leaving your terrific review! We are also happy to hear that you're enjoying our app and our service 🤩!

April 14, 2020

If I could give 10 stars, I would!! This app is awesome and the customer service is EXCELLENT!! Thank you for your help Rob!

Les Laines Biscotte
Canada
3 months using the app
October 7, 2018

Though I know why booking is important and how to create and manage bookings with pen and paper: I lack the technical skill in applying this knowledge it by way of writing code! Rob was super helpful and responsive throughout the whole process performed his work with efficiency.

I was very happy to find an application to book appointments that are simple and to the point.

Creativity Leads Innovation
United States
3 months using the app
November 4, 2019

I would like to thank Alex at bookthatapp he responded to my questions quickly as I'm in Australia and he is most likely in the Sates. My issue was mainly in the codes which I have very little experience in that field.

House of First Aid
Australia
3 months using the app