Reviews (528)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for simplifying the booking process for services, classes, and rentals, praising its seamless Shopify integration and ability to handle complex scenarios. It features a user-friendly interface, multiple booking types, calendar integration, and customizable fields. Reviewers highlight its reliable performance and exceptional customer support, noting the responsive and effective chat service.

May 31, 2024

I have tried many booking apps and BTA just works. Setup is intuitive and the product page calendar booking option is great for my clients. Customer support is easy to get a hold of and very helpful.

SerenitywithSarah
United Kingdom
About 1 month using the app
BTA Commerce, Inc. replied June 25, 2024

We are happy to hear that you are enjoying our app! Thanks for taking the time to leave us an awesome review!

November 13, 2018

Worked with Rob to set up booking functionality for our coffee shop's website. He was quick to respond via email and quick to provide a solution. So happy with what we were able to accomplish together.

Greyhouse Coffee
United States
2 months using the app
September 16, 2016

Helped me really well with my booking business.

Explore Oslob
Philippines
About 2 months using the app
May 10, 2021

We use this app to allow customers to schedule zoom meetings with consultants. it's worked really well for us so far! Any minor issues we've had have been resolved quickly and the customer service has been fantastic (shout out to Rob on the CS team!).

CLOTH & PAPER
United States
About 2 months using the app
July 19, 2022

Excellent! Very easy-to-use, even for someone like me with very limited web development experience. I've used the app to add courses to my website. I came across one or two issues and I raised a ticket quite easily. The ticket was resolved within 15 minutes! Thank you Rob for your help. Brilliant! Thanks again

Delicieux Chocolat
United Kingdom
About 2 months using the app
June 10, 2017

good and easy to use
need to read before proceed using the app

Our Znz
Tanzania
About 2 months using the app
Edited February 27, 2018

Update: the help desk contacted me and asked me to update my review, claiming it was misleading. So I'm updating it per their request with additional information and examples so everyone understands.

In my case, our appointments available or booked can never show up on the Booking Overview Calendar, because we allow our clients to choose the length of their session.
For example:
-if you offered ...

Countyclips
United States
About 2 months using the app
July 24, 2020

Love this app and their customer support, Before going live i have some issues with the app installations and other points. They really helped us. Thumbs up for them. Highly recommend this app if any one want booking app.

Gelsoft Australia
Australia
About 2 months using the app
June 8, 2020

Great app for appointment, so many features, plus you will get five star customer service! They are very responsive and helpful

lavanilla
Indonesia
About 2 months using the app
July 16, 2020

Hello, everyone who reads this comment I want to tell you that bta is an incredible app! 100% recommended, it will make your store easy for your customers to use and it also has many options according to your needs, it is worth integrating this app in your store, do not think about it.

Their technical support is very friendly and they really support you to make your project look incredible, ...

nitzafy
Mexico
About 2 months using the app