Appointment Booking App | BTA

This app has amazing functionality and a plethora of options to choose from. I really appreciated the quick support and responses from the BookThatApp tech team when I was having some challenges!

App functions well enough but customer support SUCKS. I booked with these guys for 6 months and couldn't take it anymore so I found another solution. Every time I had a problem they would respond with "well that's not included but you can pay us more and we'll fix it" or "our app never did that" when functionality would stop working suddenly. Customer service always treated me like an idiot and refused to help while my customers couldn't pay me for my services because of their app. I was paying these guys $20 a month which is almost as much as the entire website and could never get help. Unfortunately, they have a monopoly on the booking market in regards to Shopify so there aren't many other options. My suggestion would be to use a different web platform if you want to rent products. Shopify isn't built to handle rentals easily. It's constantly a workaround to get things to work.

If you are in the market for a Booking App for your store, look no further. Great functionality, awesome support and service. We opted for the $29 Install option which is great value for money.

App works well! It takes a sec to get the hang of all the variables you can control but after a couple weeks of using it I'm starting to get used to it! I use it for booking tarot readings and it's greatly increased my bookings with minimal cost.
The coding directions are a little difficult to follow but if you've got a friend familiar with coding it's fairly easy to install!

Not impressed. A small business trying to add income source by adding events to our venue. Not overly tech savor and that is why we picked Shopify, which has been awesome to work with.

This app isn't easy to install - directions say to click one thing but it isn't on the screen. Needed help to just walk you through it but you have to submit a "ticket" and WAIT for someone to contact you back. No way to contact or live chat with customer service.

I am limited on time to install this and get it up and going. Can't wait days to get response or help. Also if I have to hire a tech team to install it as mentioned above from another review....this might be to technical for the average businesses owner.

I just love the customer service!!! So helpful and friendly and respond quickly! It was a bit tricky setting everything up as I am not IT orientated so it took me a while, but the help was great!

BookThatApp was a perfect fit for our tour operations. I was able to offer tours with varying lengths in time, and have it assigned to a particular boat. So when someone booked a tour the time they chose was no longer available throughout the other options. I was also able to color code each tour option making it easy to spot in the calendar. Customer service responded in a timely manner to all of my questions, and helped fix any issues I had. That alone is worth it!

This app was essential to our organization. It does take a lot of learning and initial system setup, but their help desk is very responsive.

Réponse très rapide pour chaque demande d'assistance que j'ai fait.
Beaucoup d'options pour les calendriers !

Give the staff time to help you...they have all the answers and will make sure you get to your end goal! At first glance, this app seems complicated. I installed it and promptly uninstalled it after playing with it. But as I reached out to other site managers, people kept recommending this app. So I gave it another try. It's taken a lot of back and forth with a customer service rep, but I am starting to understand how the system works and can anticipate how I need to set things up. The help documents are good, but there are so many different use cases that they realistically can't apply to everyone's needs. So don't give up...just be ready to ask for help and you won't regret it. Its a fabulous app with a lot more flexibility than I gave it credit for.