Reviews (528)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for simplifying the booking process for services, classes, and rentals, praising its seamless Shopify integration and ability to handle complex scenarios. It features a user-friendly interface, multiple booking types, calendar integration, and customizable fields. Reviewers highlight its reliable performance and exceptional customer support, noting the responsive and effective chat service.

August 30, 2022

We plan to use this app to book studio classes and we have had nothing but a great experience with the customer service team any time we have questions. Rob is the MAN! Very on top of his work. Stand by the app so far, simply on the fact that it is so EASY to use and EASY to ask questions.

Brush Tips Art Studio
United States
About 2 months using the app
March 15, 2021

It's working great so far - I am on a trial plan and find that the app works for the rental service offered. The customer support is also prompt and professional - I would definitely recommend.

ARTualize
Singapore
About 2 months using the app
August 4, 2016

Great app and great customer service

Kick Scoot Uk
United Kingdom
About 2 months using the app
Edited January 14, 2021

I really love how easy navigated the app is! If I’m need of any help the book that app support team are excellent. On a couple of occasions I have submitted a request and got a response straight away from a lovely chap called Rob, he has been very helpful in solving any issues I have and his speed of response is top notch! Cheers Rob

Release
United Kingdom
About 2 months using the app
BTA Commerce, Inc. replied January 14, 2021

Thanks for taking the time to leave us a review! I am glad that I was able to assist you in getting up and running.

Best of luck with your online store!

-The Zetya Support ...

May 22, 2024

The features are pretty comprehensive and are exactly what we're looking for. Support by D'Angelo, who is almost always available, is top notch. He deserves a raise for sure as he definitely stands out amongst other support agents. The setup requires a bit of tweaking in order to make everything look good. Availability of API is valuable, but does require quite a huge jump in monthly subscription ...

Access Point Marine Services / Powell River First Aid & Safety Training
Canada
About 1 month using the app
BTA Commerce, Inc. replied May 29, 2024

🥳🥳🥳🥳🥳

On behalf of D'Angelo, thank you for your awesome review! You rock!

February 2, 2023

My experience with bookthat app was top tier. I needed help setting up a custom page embed, their representative, Albert, did it free of charge.

CLAIRAMOR
United States
About 1 month using the app
BTA Commerce, Inc. replied June 20, 2023

On behalf of Albert, you're welcome 😊! Thanks for leaving us a great review!

June 20, 2024

I tested a lot of booking apps and this one its one of the best! Additionally their support team is very friendly and helpful.

Breasy
United Arab Emirates
22 days using the app
BTA Commerce, Inc. replied June 25, 2024

Thank you for your kind words and your amazing review! You're awesome!

February 28, 2017

Great product! Very responsive customer service--we purchased installation and there was an error that was fixed immediately. I love what BTA lets our customers do!

Scratch Makerspace
United States
About 1 month using the app
April 15, 2017

A really powerful booking system and very helpful support team. This has given our business just what we needed!

Deep Blue Eu
Spain
About 1 month using the app
November 15, 2023

So far we really enjoy this app!! D'Angelo has been so much help, he responds right away and has gone above and beyond!!

Mamie Ruth
United States
About 1 month using the app
BTA Commerce, Inc. replied November 16, 2023

Thank you immensely for your fantastic 5-star review highlighting our customer support! We're thrilled to hear that our team was able to assist you effectively. Providing top ...