Reviews (495)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its versatility in handling bookings for classes, rentals, and events. Key features such as deposit-taking, customizable booking experiences, and class bundles are particularly appreciated for enhancing business operations and customer satisfaction. The seamless integration with Shopify and the ability to manage bookings directly on websites are standout benefits. Additionally, the customer support is frequently praised for being responsive, knowledgeable, and friendly.

July 18, 2023

I've been using this app for about 30 minutes and so far it's been very easy to use and when I got stuck, the chat box guy was there to help me out immediately. Got it done and we are on our way to a MUCH better booking experience for our customers.

Basilwood Farm
United States
About 1 hour using the app
BTA Commerce, Inc. replied July 21, 2023

On behalf of the Chatbox guy (😅), thanks for your awesome review!

November 17, 2019

Very complicated and unfriendly interface.
Too hard to set up .
Disappointed. Not recommend at all. If you look for simplicity, try to do it in another place.

Kors Tire Inc
Canada
About 3 hours using the app
BTA Commerce, Inc. replied November 17, 2019

Hi Kors Tire

Thanks for taking the time to leave a review.

We are sorry that you found the app difficult to set up. Booking software can be complicated due to the complex nature of booking scenarios and there is often a learning curve. Our friendly support team is available 24x7 to help get you up and running quickly so please feel free to reach out to them at support@zetya.com if you need assistance.

Thanks!
The Support Team @ Zetya

September 17, 2020

Great booking app, love that it seamlessly fits into my store! My only complaint is that it's too expensive for the features that we get - understandably so, as there are no other booking apps that can integrate directly on the website like this one. Otherwise, good stuff :)

Fauna & Flora Reiki
United States
33 minutes using the app
March 23, 2018

Greetings. I installed this app today (March 23, 2018), and I proceeded to follow the installation steps. Step #2 was straightforward, except that it changed the layout of my current products into a non-aesthetically pleasing layout. Step #3 of the installation required deleting a theme code and installing a new theme code. The issue was that I used ctr+F to locate the exact code they instructed that I delete, and it was not there. This made me COMPLETELY apprehensive to paste the subsequent coded information in. So, I decided to undo the previous installation steps which restored my previous product page layout (THANK GOODNESS), and decided to go with another app. Take Away: Sometimes a penny saved is a not a penny earned. #StayVigilant

The Business Fairy
United States
38 minutes using the app
August 2, 2012

This is a must-have app for all those who run a business based on reservations/rentals/bookings etc... Very straight-forward and easy to use once it has been installed. ( i personally needed someone to install it all for me). Gavin is always willing to help and quick to do so! Thank you =)

Pret a Rent
January 2, 2013

This is a great rental app! The customer service is fantastic, and this app is a must have for anyone interested in creating a rental store.

Lendperk
January 29, 2013

We are using the BookThatApp with great success. We are new at Shopify so we got the team at BookThatApp to help us get it all set up. It was a great time saver. They have been very responsive to our needs. Very happy and we would highly recommend you give them a go.

Vanessa Leong
June 7, 2013

They still need an import export option for the product integration. We have a client using bookthat app and everytime they make a change to a product and add a variant we have to remove and readd the product to book that app. This is not that big of a deal, but it also removes all the rentals on the calender for that product. Since there is no bulk upload feature, it would take forever to put them all back. Their team is responsive and offers great support. I am giving this a smiley face, but it does need some additional features.

JerkyNazis.com
United States
August 26, 2017

This App is very Awesome!!!!!!

Tees Four Teen
Philippines
Edited March 11, 2019

I am quite impressed by their app. It has some limitations but hopefully this can be improved one day. The support experience didn't start off so great but they have turned that around through understanding and compassion. I would recommend using this app.

tchanfitness
Canada
BTA Commerce, Inc. replied March 11, 2019

Hi Peter!
Thanks for taking the time to leave a review! We appreciated the constructive feedback you provided us this morning. Hopefully we can add that feature in to the app if we get sufficient customer demand.
The Support Team @ Zetya