Kitenzo ‑ Bundle Builder

Kitenzo ‑ Bundle Builder

Reviews (264)

Overall rating
4.3
Counts per rating level
  • 74% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 11% of ratings are 1 stars
May 18, 2021

muy buena app el servicio es muy bueno a nivel comercial, creo que en soporte pueden mejorar un poco su tiempo de respuesta

Pescuezo
Colombia
21 days using the app
Kitenzo replied May 19, 2021

¡Gracias por sus comentarios! Agradecemos su paciencia y nos complace mucho que nuestro equipo de asistencia pueda ayudarlo. No dude en preguntar si necesita algo más y ¡que tenga un gran día!

Edited December 2, 2021

Amazing App helping us give our customers true value for money!
Customer service is truly world-class! Tammy Reer Endz Underwear

Reer Endz Underwear
Australia
Almost 2 years using the app
Kitenzo replied February 18, 2020

Thanks Tammy, that's wonderful to hear. We hope Bundle Builder will keep bringing you lots of sales. Happy bundling!

February 5, 2021

I needed help with a few different coding issues and they just made everything super easy. Their customer service is outstanding!

FreshJax
United States
2 months using the app
Kitenzo replied February 5, 2021

Hello FreshJax - Amazing 5 star review! A big thanks from all of the team and feel free to reach out to us anytime.

November 3, 2021

Great app for offering professional-looking bundles and even better service that included an onboarding call. Couldn't ask for more

Happy Hiking
Denmark
1 day using the app
Kitenzo replied November 3, 2021

Thanks so much for taking the time to leave a review. So glad you enjoyed the onboarding call and that you're happy with your bundles. Anything you need - just let us know!

November 22, 2022

Had a very good informative onboarding call with Harriet. Really helpful. I like this app and it seems to fit with our expectations.

Bamboofeet
United Kingdom
Almost 2 years using the app
Kitenzo replied November 23, 2022

Thanks so much for taking the time to leave us a review, we really appreciate it! We're super glad to hear that you're enjoying Bundle Builder, and found your complimentary onboarding call with our specialist so helpful - we will make sure to pass on the feedback to Harriet! Please feel free to reach out to our support team if you need any assistance down the line, as we'd be happy to help.

January 7, 2022

Amazing app to build your own bundles, we had a very specific way to do it and this app was able to customize what we needed. Thanks!

Killer Coffee Company
United States
About 1 month using the app
Kitenzo replied January 10, 2022

Thank you so much for your lovely review! We really do appreciate your feedback, and we're so happy to hear that Bundle Builder is working for you! If you need any help at all, just reach out, and a member of the team will be back in touch ASAP!

Edited October 26, 2020

I've made use of this app and I must say the customer service is really good. The developers are very helpful and fast and always polite

Nintendo Online Store South Africa
South Africa
11 months using the app
Kitenzo replied March 4, 2020

Thank you, our Support and Development teams will be thrilled with your feedback. We're so pleased to hear that you like Bundle Builder. Happy bundling!

Edited December 12, 2022

App is fine when working - customer service team is a little slow on responding. would be great if they had a live chat function instead

LA GROTTA COLLECTIVE
United Kingdom
23 days using the app
Kitenzo replied December 9, 2022

Thank you for the updated review! We have a live chat function that can be accessed by clicking the 'Support' chat button in the bottom right corner of our support site here: support.bundlebuilder.app/hc/en-gb. This will take you through to a support team member when one is available and online. Let us know if there is anything else we can do to get that review to 5* :)

November 4, 2020

terrible app, worst communication ever, I would not recommend them. They almost every respond to inquires and it's incredibly frustrating

Bôhten Eyewear
Canada
About 1 month using the app
Kitenzo replied November 4, 2020

Looks like the latest email thread might have run into problems. There was a chat attached so I suspect it might have been flagged as spam?

As all messages with the team were working well previously, i've started a new thread, so if you can reply to that, we can get back on track :)

January 27, 2021

Great app and very good support ! The most of our sells are done with bundles. There's a lot of options and we can customize the bundles.

PéPé José
France
Over 1 year using the app
Kitenzo replied January 27, 2021

Thank you for the review! Great to see you are having success with Bundle Builder. If you need any further support please feel reach to reach out.