Reviews (250)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for boosting sales and recovering abandoned carts, noting increased conversion rates and customer retention. The user-friendly interface and automation features, like customizable recovery emails, are appreciated. It integrates seamlessly with Shopify and reliably recovers lost sales. The customer support team is praised for being responsive and knowledgeable, offering 24/7 assistance with setup and customization. Merchants highly recommend it for its effectiveness and excellent support.

February 6, 2026

Michelle been extremely helpful, super insightful and with a lot of patience for my lack of computer knowledge , honestly i am impressed and very thankful to Michelle for all her help today to install the app and set it all up for my abandoned cart emails
Strongly recommend her services and this app , she is an asset to the app.
Thank you Michelle
Monica Luz

Monica Luz
United Kingdom
About 1 hour using the app
January 31, 2026

Great app, customer service is on point and response is fast. App is working perfect and helping my busines.

Church Suits Deals
United States
15 minutes using the app
January 10, 2026

I had a question, and it was answered in detail right away! Thank you.

Only Towel Warmers
United States
About 17 hours using the app
September 9, 2025

I installed this app a couple of weeks ago. So far is working great, and we are seeing the results. I had a couple of questions and reach out to them, Grace was very helpful and answered all my concerns. If you loosing orders this is the perfect app to help you get some of those abandoned carts back

Church suits for less
United States
About 2 months using the app
November 27, 2025

This app is amazing i mean automation mails and all. This app handles everything and one place it is too good.

Dahab Aromas
United States
14 days using the app
October 4, 2025

This app adds stale looking popups to your store without your permission. And I looked for a good 5 minutes to find a setting to remove it, there was none. Even if there was, it was very hard to find.

Never have I seen an app that adds random stuff to your store without your consent.

Their emails also don't seem to be working properly.

AVOID at all costs

Niram
United Arab Emirates
About 14 hours using the app
March 1, 2023

Luis was such a great help in turning on some new features. Really appreciate all the brain storming ;-)

Renovatio
Australia
Almost 5 years using the app
October 16, 2024

I've had this app on my Shopify site for a couple years now and I upgraded my Shopify theme and needed some assistance. Kate and Ross were both so helpful, I had the problem fixed in less than an hour. Thanks for a great experience!

Cara Keepsakes
Canada
Almost 4 years using the app
Care Cart replied November 11, 2024

Thank you for trusting our app and team. We’re here for you around the clock. 🙂

August 1, 2022

Super easy app to use, I only need the free verson currently but happy to progress into paid once the sales build. Very good for new stores who don't want to outlay a lot of money initially.

Comfee
Australia
Over 3 years using the app
Care Cart replied August 1, 2022

We appreciate you taking the time to share this great review with the community. And, we hope that the app will perform on your store.
Thank you for the review, cheers!

April 12, 2022

The support team has been very helpful! We have asked for more customizations and they say that it is in the works. For the cost of this app it does seem like a good value so far!

shopbuttery.com
United States
Over 3 years using the app
Care Cart replied July 13, 2022

Thank you so much for taking the time to share this review. We are glad that you liked the app and that our support team was able to help you quickly and efficiently.