Reviews (1,143)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively recover abandoned carts and boost sales. They appreciate its simple, intuitive interface, which includes features like email sequences and discount codes. The app also allows for importing past carts, adding significant value. Merchants praise the customer support, particularly noting staff members Luis, Arya, and Alan for their prompt and helpful service. The live chat feature is especially beneficial during setup, helping merchants customize the app with ease.

June 23, 2024

Luis helped me add the discount code to our abandoned cart email. I tried myself and was clueless!! So glad he helped me out and got it done so quickly!! Hopefully this will help us out with those abandoned carts!!

Finch BBQ, LLC
United States
3 days using the app
Care Cart replied June 26, 2024

Thanks for sharing the wonderful feedback. 🙂 We wish you the best of luck with the app in recovering your lost sales. Our support team is available 24/7 for any assistance.

July 6, 2024

Easy to navigate and manage. Customer Support was 100% amazing and helped me set up everything and make it easy to understand. Cant wait to keep using this app and seeing what other features they add.

Direct Kicks
United States
1 day using the app
Care Cart replied July 8, 2024

Thanks for sharing the wonderful feedback. 🙂 We wish you the best of luck with the app in recovering your lost sales. Our support team is available 24/7 for any assistance.

May 21, 2024

I love how quickly I received a chat message offering to help, now lets wait and see the out come with the assistance.

Ink Beetle
United States
5 months using the app
Care Cart replied May 23, 2024

Thank you for your feedback. We are glad that our 24/7 live support team helped you with the quick setup. We wish you the best of luck with the app, and if you face any issues, feel free to reach out to our live support team. 😇

June 12, 2024

Great support! Very helpful and quick. Trying their best to make customers happy! Recommend!

GlamPresets
Czechia
22 days using the app
Care Cart replied June 24, 2024

Thank you for your wonderful feedback. We are glad the team was able to help you. 🤗

April 17, 2024

A brilliant app! Also, the team are incredibly helpful. I would recommend this app to any Shopify store owner out there!

AutoFoam
United Kingdom
2 months using the app
May 18, 2024

abdolutely fantabulous service. I'm blown away. All my enquiries were resolved under 2 mins.

Gifts Hub Australia
Australia
About 1 month using the app
May 13, 2024

Best customer support service! Extremely responsive and patient, helped me resolved all my issues. Thanks!

ElaraCraft
United States
6 days using the app
Care Cart replied May 14, 2024

Thank you so much for your feedback. We are super happy to know that our 24/7 live team was able to help you. 😇

May 29, 2024

Works good, customer service is great!

Cellera
Netherlands
About 1 month using the app
Care Cart replied June 3, 2024

Thank you. The team is always here for you. 🙂

May 17, 2024

The support service is top-notch. Quickly helped me to solve all my problems!

Inanatur
Germany
17 days using the app
May 20, 2024

Arya was amazing in helping me setting up everything 10/10

Temaya
United Arab Emirates
15 days using the app
Care Cart replied June 3, 2024

Thanks for sharing the wonderful feedback. 🙂