Reviews (1,177)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

October 16, 2024

I've had this app on my Shopify site for a couple years now and I upgraded my Shopify theme and needed some assistance. Kate and Ross were both so helpful, I had the problem fixed in less than an hour. Thanks for a great experience!

Cara Keepsakes
Canada
Almost 4 years using the app
Care Cart replied November 11, 2024

Thank you for trusting our app and team. We’re here for you around the clock. 🙂

September 30, 2024

This app is great. its super easy to use and the 24/7 customer service team are really helpful. highly recommend

Piave Imports
Australia
10 months using the app
Care Cart replied October 2, 2024

Thank you so much for your wonderful feedback. We're glad our team was able to assist you.

August 8, 2024

Issues resolved and Prompt support from Ross

Moha
India
Over 4 years using the app
Care Cart replied August 12, 2024

Thanks for sharing the wonderful feedback. 🙂

November 13, 2024

Betty, super gentile e molto disponibile! ha risolto il mio problema in 5 minuti!

Digital Party Tools
Italy
24 days using the app
September 4, 2024

I enjoyed my experience here, great Team, thank you for your help. Specialy for Betty : )

Cosy Dharma
Switzerland
About 2 months using the app
Care Cart replied September 13, 2024

Thank you so much for appreciating the service. 🤗

October 30, 2024

great support!

Pawprint Boutique
Netherlands
8 days using the app
Care Cart replied November 11, 2024

Thank you so much. We’re glad our 24/7 live support team was able to assist you.

August 26, 2024

hi ,
kate was very supportive and explained features and helped to create compaign for us .
indeed very helpfull

COTLINO FASHION MUMBAI
India
About 2 months using the app
Care Cart replied September 5, 2024

Thank you so much 🤗

August 30, 2024

Great and prompt support from Betty

Serfinity Medical
United States
About 1 month using the app
Care Cart replied September 5, 2024

Thank you so much for appreciating the service. 🤗

October 18, 2024

I’ve been using the Abandoned Cart Recovery app for a while now, and it has been a game changer for my business. Not only does the app work seamlessly to recover lost sales, but the customer support is outstanding. The team is incredibly helpful and responds quickly to any issues or questions I’ve had. They truly go above and beyond to make sure everything runs smoothly. Highly recommend this app for anyone looking to increase their conversion rate and reduce abandoned carts!

Kennzeichenhalter-Wunschtext
Germany
8 days using the app
Care Cart replied November 11, 2024

Thank you so much for recommending our app! We’re grateful for your feedback. Wishing you all the best. 🙂

September 27, 2024

Great support from LUis

Mystery Melbourne
United Kingdom
11 days using the app