Reviews (249)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective abandoned cart recovery features, noting its user-friendly interface and customizable email templates. They appreciate the detailed dashboard insights and the ability to capture customer emails early in the shopping process. The installation is straightforward, and integration is seamless. Customer support, especially via live chat, is praised for its responsiveness and efficiency in real-time assistance.

September 9, 2025

I installed this app a couple of weeks ago. So far is working great, and we are seeing the results. I had a couple of questions and reach out to them, Grace was very helpful and answered all my concerns. If you loosing orders this is the perfect app to help you get some of those abandoned carts back

Church suits for less
United States
About 2 months using the app
October 4, 2025

This app adds stale looking popups to your store without your permission. And I looked for a good 5 minutes to find a setting to remove it, there was none. Even if there was, it was very hard to find.

Never have I seen an app that adds random stuff to your store without your consent.

Their emails also don't seem to be working properly.

AVOID at all costs

Niram
United Arab Emirates
About 14 hours using the app
November 27, 2025

This app is amazing i mean automation mails and all. This app handles everything and one place it is too good.

Dahab Aromas
United States
14 days using the app
January 10, 2026

I had a question, and it was answered in detail right away! Thank you.

Only Towel Warmers
United States
About 17 hours using the app
October 27, 2025

the best customer support ive ever seen, shot out to GRACE <3

Smarts Gear
Germany
About 12 hours using the app
December 17, 2025

Just installed it, and Grace was incredibly helpful in getting everything set up. I’m excited to boost my sales with the abandoned order emails!

String Power - Violin Store
United States
About 1 hour using the app
December 17, 2025

O luis me atendeu muito bem

ROM
Brazil
35 minutes using the app
September 10, 2025

Great support team, fixed my email flow.

Navicom One - Take back control of your data.
United States
1 day using the app
March 1, 2023

Luis was such a great help in turning on some new features. Really appreciate all the brain storming ;-)

Renovatio
Australia
Almost 5 years using the app
October 16, 2024

I've had this app on my Shopify site for a couple years now and I upgraded my Shopify theme and needed some assistance. Kate and Ross were both so helpful, I had the problem fixed in less than an hour. Thanks for a great experience!

Cara Keepsakes
Canada
Almost 4 years using the app
Care Cart replied November 11, 2024

Thank you for trusting our app and team. We’re here for you around the clock. 🙂