Reviews (1,180)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective recovery of abandoned carts and boosting conversion rates. They appreciate its user-friendly interface, seamless integration, and features like recovery emails and discount options. The live chat support and responsive customer service team are also praised for their prompt assistance in setup and issue resolution, significantly enhancing e-commerce operations.
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Great app and support team. Very quick response.
I've had this app on my Shopify site for a couple years now and I upgraded my Shopify theme and needed some assistance. Kate and Ross were both so helpful, I had the problem fixed in less than an hour. Thanks for a great experience!
Thank you for trusting our app and team. We’re here for you around the clock. 🙂
Very quick response. Kind offer for additional assistance on the app. Being new to the service this was a refreshing experience.
Thanks a lot. Your review has made our day. 🙂
Betty, super gentile e molto disponibile! ha risolto il mio problema in 5 minuti!
Great app and fantastic customer service. Sam was so helpful and and make sure everything is going well from my end
Estou gostando muito, do atendimento e rapidez para a minha operação
Muito obrigado 😇
This app is great. its super easy to use and the 24/7 customer service team are really helpful. highly recommend
Thank you so much for your wonderful feedback. We're glad our team was able to assist you.
I was testing the app to use but it will not work for us. We can't translate 100% of the email(s).
There was an abandoned cart with an email address but the app didn't send the recovery email also.
4 days and still no progress. Also they are activating the app without info and people receive emails in different language.
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Our team was actively working on resolving the issue, which required some customization to meet your specific needs. Unfortunately, during this process, the app was uninstalled, and we lost access to your account, which has prevented us from completing the solution.
Our customer support team will reach out to you via email shortly to assist further. Kindly respond to their message or reinstall the app so we can continue working on this for you. We’re committed to resolving this issue and ensuring the app works seamlessly for your store.
Thank you for your patience and understanding.
great support!
Thank you so much. We’re glad our 24/7 live support team was able to assist you.
Excellent support and very friendly service. Kate, who assisted me, was incredibly helpful and made the entire process smooth and pleasant. Highly recommend!