Reviews (1,175)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

March 5, 2018

very good product..i started using it and looks good so far..i recommend it much to people who is looking to send recovery emails..Enjoy

Gtabedding
Canada
1 day using the app
December 20, 2018

I used this app to send cart recovery emails. I absolutely love it. Super easy to set up and use and definitely recommend.

Eila Gardis
United States
About 24 hours using the app
August 18, 2020

I used this app for over a month now so that I can do a proper review of my 'personal experience'.....Yes its easy to use and setup...but didn't work for my store...Hence rated 3 Star. But there is no harm in trying it for free.

U R My First Choice
United Kingdom
27 days using the app
Care Cart replied August 21, 2020

Our support manager tried to connect with you via email but unfortunately there’s no response. We checked the logs and it seems that you turned off the Email collector popup feature after few days, due to which our app was not able to collect email addresses of anonymous abandoned carts. Without having any email addresses associated with carts, cart recovery emails can not be triggered, not with our app, nor with any other app in the world.

We encourage you to reinstall the app so our team can help you correctly set up the app in order to help you properly capture and recover abandoned carts.

December 25, 2018

Wow this app is actually quite easy to use. Although Im still pretty new in using it. I hope its easily customizable

Renoue
Canada
17 days using the app
March 12, 2018

Trying this for my Shopify. easy to use, waiting for results

Numik
Israel
About 23 hours using the app
December 11, 2022

Happy to see that I can get back some customers using this app and the chat helps a lot during this process

Fine Body
United States
About 22 hours using the app
March 18, 2018

Very awesome app. its very easy to use

Dgmerchstore Com
United States
16 days using the app
January 4, 2019

This app really helps me track abandoned checkouts to target customers to make future sales. will highly recommend this app for any online business!

“Hittaz” Collection
United States
About 21 hours using the app
Edited October 23, 2018

I love it. This app is free and actually get the job done. 5/5 for me. I would recommend any new Shopify stores.

Sarin Plus Buddy
Thailand
16 days using the app
November 10, 2018

It is reporting the abandoned check outs but no conversions as of yet. Early days will let you know if there is any change.

Wooden Watch Co
United Kingdom
15 days using the app