Reviews (1,175)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.

February 14, 2023

Support team was really helpful. guided and helped me on every step and thing were on the track in a glance

ShoesRepublic
Pakistan
13 days using the app
January 29, 2019

Simple app to use. I'd like to be able to change the background colour of the email and insert my store logo however. Thank you.

Paradissi Home
Australia
12 days using the app
August 15, 2018

Love the app, easy to set up, and great to see how much I have to recover.

I Like Trends
United States
About 17 hours using the app
March 16, 2018

:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D

Rhino Blue
United Kingdom
About 17 hours using the app
February 22, 2018

Great app....plus its free, you really cant beat this value!

Rastacouture
United States
About 16 hours using the app
February 23, 2023

Live chat is great, I get instant answers to my questions as I'm exploring the app. The tech guy took only 5 minutes to respond at 11 pm at night. Impressive.

Heal Grow Thrive Elevate
United States
About 16 hours using the app
December 7, 2018

Downloaded the app I have to see how this works first before I can a good review of the app. If anything changes I will submit a better review.

TRIPLE-AAA-Fashion-Collection-
United States
18 days using the app
January 5, 2019

Very easy to set up. Would be nice if you could change the green text color. If you can, my bad, but I couldn't. Otherwise fantastic.

Solar Jewelers
United States
11 days using the app
June 16, 2020

useless app and poor customer care support..it is not working properly....after uninstallation of this app my shopify abandoned cart is not working

GOFITFASHION
India
17 days using the app
Care Cart replied June 17, 2020

UPDATE: CareCart as a third party app, provides enhanced functionality of abandoned carts tracking which you won't get in Shopify admin panel because Shopify only keeps a tracks of abandoned checkouts. That's why you wont see abandoned carts in admin panel as explained by our support manager.

Our app seems to be working just fine on your store and as an approved Shopify app it does not interrupts abandoned checkout email system in installed/uninstalled state. Our support team has also responded to your query to assist you in the timely manner as we're willing to help you sort it out so you can start recovering abandoned carts.

As it seems an understanding issue rather than a system bug, we encourage you to get this sorted through our support rather than through a public review. We'd like you to remove this review and add a new one later when you have actually experienced our app on your store.

October 6, 2023

Eva is so helpful on the app the app itself is amazing!

QuickClickShop
Finland
About 14 hours using the app