Reviews (1,175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.
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Support team was really helpful. guided and helped me on every step and thing were on the track in a glance
Simple app to use. I'd like to be able to change the background colour of the email and insert my store logo however. Thank you.
Love the app, easy to set up, and great to see how much I have to recover.
:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D
Great app....plus its free, you really cant beat this value!
Live chat is great, I get instant answers to my questions as I'm exploring the app. The tech guy took only 5 minutes to respond at 11 pm at night. Impressive.
Downloaded the app I have to see how this works first before I can a good review of the app. If anything changes I will submit a better review.
Very easy to set up. Would be nice if you could change the green text color. If you can, my bad, but I couldn't. Otherwise fantastic.
useless app and poor customer care support..it is not working properly....after uninstallation of this app my shopify abandoned cart is not working
UPDATE: CareCart as a third party app, provides enhanced functionality of abandoned carts tracking which you won't get in Shopify admin panel because Shopify only keeps a tracks of abandoned checkouts. That's why you wont see abandoned carts in admin panel as explained by our support manager.
Our app seems to be working just fine on your store and as an approved Shopify app it does not interrupts abandoned checkout email system in installed/uninstalled state. Our support team has also responded to your query to assist you in the timely manner as we're willing to help you sort it out so you can start recovering abandoned carts.
As it seems an understanding issue rather than a system bug, we encourage you to get this sorted through our support rather than through a public review. We'd like you to remove this review and add a new one later when you have actually experienced our app on your store.
Eva is so helpful on the app the app itself is amazing!