Reviews (1,175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to recover abandoned carts and boost conversion rates. They praise its easy installation and user-friendly interface, making it accessible for all technical skill levels. Exceptional customer support, particularly from staff members like Kate and Ross, is frequently highlighted for their responsiveness and helpfulness. Key features such as live chat support and customizable email sequences further enhance its functionality, contributing to its effectiveness in improving e-commerce operations.
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It is a pretty useful tool. Highly recommended. Before I started to use it, my rate of abandon carts was too high, but now everything has changed.
looks good so far. will edit later to see how it goes
amazzzingggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggg
Estou testando o app. E por enquanto estou satisfeita. Tenho algumas dificuldades mais peço auxilio aos colaboradores e tenho sido bem atendida.
Obrigada
Glad to know that we were able to help you set up the app. If there's anything else we can do to help, please let us know.
ottima app, servizio clienti eccellente! Molto utile per la gestione dei carrelli abbandonati! Consiglio
Thank you so much for taking time to share the honest review and we are glad that our chat team was able to help you properly.
Cheers!
a good app, and easy to use.........................................................................
This is a great free app. It's exactly what I was looking for.
Awesome experience, Love It , I've been looking for an app like this one for a long time , and I found it!
Waiting for Care Cart Abandoned Recovery app to convert into sales !!! Cheers
Great work on the app everyone! I will be trying it out for my first shopify store ever, so I am really excited to get started
Please don't use this, We have proof this has exposed all different store's customer and other details. Don't use it, please.
Update Jan 10 - We have been contacted by CareCart on this and are providing further details to help them investigate this data breach.
Update Jan 31 - After tireless efforts from our team we collaborated with theirs in addressing a major outbreach within the application. For our help Care Cart had offered us a lifetime access which has been revoked without even an explanation. We are highly disappointed by this.
Response 31-Jan:
1- We are responding to this feedback in public a little late as we already had contacted the store owner's team via email and having their concerns addressed in less than 12 hours, once reported
2 - The specific reported issue happened while our development team was running a major update to improvise our app security, during which less than 5 stores sessions mixed up, rather than being destroyed. This was identified and resolved in less than 12 hours, along with updating the store owner's team about this
3 - Store owner is an active user of CareCart and running it without any issue since then
4 - This specific issue of Carecart Lifetime license/access is something for which we are contacting Store Owner to have this resolved shortly