Cart2Cart Store Migration App , 239 reviews

This product isn't working and they are having me wait 24 hours so they can figure it out as tech support isn't available.

I've used them twice now. The first time was 6+ years ago and I forgot why I should not use them. Both times with HUGE headaches! I will never use again. I migrated almost a month ago, I'm still missing orders as well as many URL redirects were broken, items and URLs had duplicates. I have many upset customers trying to buy off a registry what takes them to a 404 page. All you will ever get is: "I have put the highest priority to this task and ask techs to work on it first thing tomorrow", then you wait, then you will get an email asking for "examples" of the issues, which they already have, but because they are in Russia, it will take 24 hours for you to hear back, if at all, and then it will be with another question, to which they have the answer. Like I said, missing order and still NOTHING from them except . . . the highest priority etc. You never hear from them to even know what the status is. Use another company, or find a guru to do it for you. Save yourself the headache.

good support team for responding, extension easy to use to export a magento website i have a 10 000 products, 5000 customers...

Was in the middle of preparing a csv file to upload our products from Big Cartel to Shopify. Then we searched for a simpler solution and found Cart2Cart.
Couldn't be happier with the results.

We used cart2cart migration for our store from 3dcart to shopify. The staff were very helpful to answer all of our questions and handled the migration smoothly.

After the transfer my images were not available for use independently of their product listing. I cannot use an existing image on another product. I will have to re-upload all images to actually have them in the system. All images for theme and design elements are also not included. Every image for my website will have to be uploaded manually. Subscribers are also not included in the transfer so you will lose all of your subscriber information. If a customer has created an account, it will no longer exist. Double check all of your links and data because the transfer does not work as well as it claims. It would be easier and save you time and money to just do everything manually to ensure that you have all of your data and that everything works correctly. This is a relatively useless app.

Ho utilizzato questa app ma parecchie cose sono da migliorare. Il passaggio da Woocommerce a Shopify ha necessitato il lavoro di due giorni del supporto. In ogni caso la trovo molto costosa e troppo rigida e non ti fa risparmiare tanto tempo piuttosto che utilizzare dei plugin che fanno le stesse cose e costano meno se hai piu' lavori da trasferire

it doesnt let you choose which orders to migrate on the free plan. so it migrated test orders that we didn't need, there's just no way around it unless you buy the higher plan

TERRIBLE!

I needed to just remigrate the same files over i already paid for, they wanted me to pay again.

After tirelessly telling them it is the same files they still wanted money. So i paid. They remigrated and i specifically chose "DO NOT DELETE DATA" and they deleted ALL data from my store, CMS pages, products, etc...

What a terrible experience, hours and hours and hours of time lost.

NEVER would I use this again. I give one star just because their pre purchase sales ability is very good! There is so much work to do after they HAVE YOU do the migration. Customer service was delayed emails, and the time I made a lady speak to me and struggled to understand her, it was no help. They wanted MORE money, and it took everything over in a jumbled mess.