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Overall rating
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient and accurate migration of large data sets, including products, orders, customers, and customizations, to Shopify. It's praised for being user-friendly, time-saving, and cost-effective. Many find the insurance option for re-migration useful in case of errors. The support team is frequently commended for their responsiveness and professionalism during the migration process.

October 13, 2019

Efficient way to transfer orders and customer data. I used this to migrate from volusion to shopify and it save me so much time.

State and Federal Poster
United States
20 days using the app
November 4, 2021

This app is NOT USEFUL at all. Its a PAID app, nothing for free. I paid 70$ for migration. And Migration was wrong. I write like 20 mails . I sent screenshots and after a week they dont give me a solution. Variants Photo and Inventory didnt sync.

20 days using the app
Cart2Cart replied November 4, 2021

Hello equipacionsport!
Please, accept our apologies regarding your experience with the Cart2Cart Shopify Migration app. We totally agree that it's not okay when store data is not transferred as promised. Please, message the ID number of your migration to so that I could prioritize your ticket. I will also pass your case to the migration expert who will research the problem and provide a solution within the next 2 hours.
Thank you for letting us know about your concerns. We are sincerely sorry for the inconveniences you've had.

Edited December 24, 2018

This is a great app for moving over your store (bigcommerce). Simple and quick, saved us a lot of time, especially for big catalogs. Very worth the price, THANK YOU!

United States
19 days using the app
October 13, 2020

very bad customer support ! app didn't work as it should be and I have reached out to tech support 3 times already and I get is the run around. they ask me to explain everything all over then advise that tech will reach back to me.

Wholesale Beddings
United States
16 days using the app
Cart2Cart replied October 15, 2020

Please accept our apologies for this frustrating experience with your migration. Our Support techs are already working on the issues with your migration, and you'll be notified of the progress shortly.
We will do our best to fix everything in the shortest possible time.

Kind regards,
Cart2Cart Team

March 15, 2018

Not for us. Seemed like it would work well to migrate standard attributes, but for payment - which takes place on their platform - they asked for a official photo id (passport / drivers license) and copy of a credit card -- not sure why this is so invasive, we passed on sending this information overseas.

Nancy Rose Performance
United States
15 days using the app
February 23, 2018

I had a great experience with Oleksander and the team. They answered my questions promptly and without hesitation. I'd certainly use them again.

Elevate Your Sole Shoe Shop
United Kingdom
15 days using the app
Edited March 1, 2017

Good value for getting 1000's of products moved but the process has so many variables that much can go wrong. In our case we had a lot of products which had many variations and so we had to pay more to get them imported (the import failed with the standard transfer). I would say we had an average experience with a large transfer like this. If you have a lot of products, like over 1000+ with lots of variations, make sure to just order the extended package right away. It will save both sides much time.

Crafters Vinyl Supply
14 days using the app
November 1, 2017

Crap service. Run away.

Export your .csv files and do your own migration.
I paid a lot of money, and they made a mistake in my service. Now they ask me to pay more to they fix for me.

[RUN AWAYYYY OF Cart2cart services]

13 days using the app
May 3, 2021

We have to move 7 years of data and almost 100k orders from Magento to Shopify. Cart2Cart team really helped with making the process smooth as possible. Oleksander was quite helpful in communicating and taking care of some of the issues during the transfer. Glitches will happen and issue will arise when transferring so much information but overall we are very happy with using Cart2Cart and recommend you giving them a try for your migration needs.

United States
13 days using the app
Cart2Cart replied May 6, 2021

Thanks for the awesome review! We do our best to meet our customers' expectations, and we’re glad to know that you've had a good experience with us. We'll send your kind words to Oleksander and those who’ve been working with you throughout the process. Once again, thank you for using our service and we wish you all the best with your new store.

March 17, 2018

This is the first time I'm migrating to Shopify and it saved me a ton of time. I came from Magento and the migration tool brought over all of the products, pages, orders and customers. I paid extra for the mapping of categories and redirect setup. The biggest thing is make sure you understand your store and what will and will not be migrated. This will ensure you select the correct options when buying this.

Scs Interiors
United States
12 days using the app