Reviews (255)

Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for efficient and cost-effective store migrations to Shopify, noting its ability to handle large-scale and complex data transfers. It supports a wide range of data types and features like SEO link preservation and test migrations. The user-friendly interface is suitable for all skill levels, and the 24/7 customer support is consistently praised for its responsiveness and helpfulness.

Edited October 12, 2016

Communication is a problem with these folks--they don't do well at letting you know what's going on with your migration. Our "migration in minutes" was suspended with no explanation, and I had to repeatedly contact them before they finally discovered someone had made a mistake on our order. Our migration has been problematic, but the customer service people have been nice to work with although they sometimes gave me conflicting information that was very confusing.

Dresstheyard
United States
8 months using the app
February 20, 2019

Migrating nearly 30k entities from Big Commerce to Shopify is pretty daunting but this certainly took most of the pain out of it. It's not cheap by the time you've added on a lot of the extras (301's, categories > auto collections etc) but it is much more cost effective than doing it manually as dealing with CSVs for this amount of products/order/customers would take days.

If using for the first time i'd definitely recommend getting insurance just in case it doesn't work out as intended. Also temporarily disable notifications in Shopify if you're migrating orders otherwise you'll get a lot of emails!

SXPro
United Kingdom
7 months using the app
Cart2Cart replied March 20, 2019

Thank you for sharing your experience of using Cart2Cart and your tips - they will be helpful for new users, for sure.

Best regards,
Cart2Cart Team

April 7, 2016

Super easy to use. I did have to go back and edit each item as it had my inventory count all wrong.

Gothic Gala Lacquers
United States
7 months using the app
August 1, 2019

moving from yahoo, so far so good! help by chat and moving along and importing now the products and data

ShopDNDG
United States
8 days using the app
February 23, 2018

I had a great experience with Oleksander and the team. They answered my questions promptly and without hesitation. I'd certainly use them again.

Elevate Your Sole Shoe Shop
United Kingdom
8 days using the app
October 28, 2019

The migration was flawless and with no errors. I had multiple correspondences between me and their team (customer support, technical support, etc.) and they were very helpful in assisting me. I needed a custom migration and they set it up for me in less than 24 hours. Overall very satisfied with their service and I cannot recommend them enough.

eMixologies
Canada
8 days using the app
February 1, 2019

Love the customer service I have been provided. They were with me every step of the way. I had a million questions and they never hesitated.

Nature's Fabrics
United States
8 days using the app
August 3, 2019

Great service, and the app seems to be working as advertised so far. Thank you so much for your help, team! You are legends!!!

CKSwagworks
New Zealand
8 days using the app
Edited November 3, 2018

STAY AWAY FROM THIS APP!!!! Worst customer service I've ever had. They completely ignored what I said and did the exact opposite of what I wanted. Also they never reply in time and when they do reply, like I mentioned before, they just completely ignore your request and try to take your money in every way possible. This app has caused me so much trouble and they never even offer me a solution. Good luck getting your money back if the app doesn't do what you want. You really should read all the negative reviews before you even consider this app.

Ultra Paws
United States
3 months using the app
February 15, 2019

Cart2cart worked good the first time I used it years ago to go from my old oscommerce site to Pinnacle Cart, I am now using it again to go from Pinnacle Cart to Shopify. Although URL redirects and some custom options would be nice. It gets the basic job done and frees up a lot of manual data entry.

Illusive Fabrication
United States
7 days using the app
Cart2Cart replied March 20, 2019

We are happy to learn that you have entrusted your store migration to Cart2Cart twice already. Thanks for staying with us!

As to the custom migration options - we never cease developing and improving our service, so you're welcome to follow the updates.

Best regards,
Cart2Cart Team