Cart2Cart Store Migration App , 240 reviews

Superb experience. We had issues with our migration which is most likely linked to the old system we were using. We were quickly helped and after a short period of time, had our migration completed

very bad customer support ! app didn't work as it should be and I have reached out to tech support 3 times already and I get is the run around. they ask me to explain everything all over then advise that tech will reach back to me.

Ridiculously easy to use. The Only issue i had was because of my source store. Easiest app I've used yet

The service would probably work fine if you have a very basic store. However in my case I have items with several variants and it caused serious problems. I paid for the insurance so I would have the two weeks of support and 2 extra migrations.

The two extra migrations would be great if you kept updating your old site and wanted to refresh the new one as you are working on it. This is not the case however. Whenever their support (more on them later) changes something you have to use a migration to test it and see if it works. Needless to say it gets used up quick.

Their support is foreign, which is not really a surprise. However they have zero phone support only if you want to buy, they have a sales person you can talk to. The online support people do not talk or type rather very good English. It takes 5x longer than it should to tell them what you want and for them to respond back with something reasonable. It also seems like they take no support notes. To top it all of they cannot really do anything. You have to wait for them to relay a message to their techs, which are also foreign and on the other side of the world. So just getting a response from a tech takes 24 hours.

Overall it was nice that it brought in my old orders. However after much stress and hours of wasted time with their support who still does not understand why it was not working. Needless to say I decided to the product part of my migration manually and it was a breeze. Shopify even has a page that tells you what each field is. If you can use OpenOffice Calc then you can do it yourself.

On a closing note, their policy is that they do not give any refunds unless their techs cannot figure out the problem. 12 days later they still could not figure out my problem and refuse to give me a refund :(

Crap service. Run away.

Export your .csv files and do your own migration.
I paid a lot of money, and they made a mistake in my service. Now they ask me to pay more to they fix for me.

[RUN AWAYYYY OF Cart2cart services]

This app couldn't have been easier to use, and it saved us an IMMENSE amount of time migrating our store from WooCommerce to Shopify. Highly recommended!

The only company I trust for migrating our websites. We migrated one basic and two plus accounts from Magento to Shopify. The help was amazing. Oleksander was a huge help in making sure everything was right. No reason to do it with any other company. Trust the best.

TERRIBLE CUSTOMER SERVICE!

The app had bugs and did not migrate correctly, when I asked for help it took them ages to reply. Re-migration of course costs as well and could not fix the error. I ended up not being able to ask for a refund because it is NOT REFUNDABLE.

DO NOT USE THIS APP! BEWARE!

I have had nothing but trouble with my attempted migration from Volusion to Shopify. I have spent the last week, waiting for live chat to tell me one thing only to have email support tell me something else. I realize they are based in Ukraine but even working on their time schedule they were not able to get my categories transferred over. Not working was one thing but support is all over the place I had to tell the same story over and over and it seemed like they had no idea what was going on half the time. I will be requesting a full refund for filing a chargeback, because of this service being so slow and not working my migration is a week behind.

I used this app to migrate my magento store to shopify. They offer real time helpful customer service and were able to talk me through the steps. I am not a developer, so this was extremely helpful to me. I would recommend this app to anyone who needs to transfer large amounts of data from store to store. $