Reviews (653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
Refine
-
By rating
Wow! Awesome. The first weekend we had this installed, it proved its usefulness. Terrific options for when/where you want the chat window to pop up so as not to drive your customers away, but help them when they may be "on the fence" or need assistance (like that all-important check out page.) Also, options for personalized messages, design, etc. The accompanying app is totally rad! Need to step away from your computer? No problem. Chat from your phone! As a former customer care professional... I love it. Well done, Chatra. Well done!
Chat bot works as intended and it is very easy to customise too. The free version works great for my store
Very impressed so far. Several very useful functions such as repeating alarm notification - previous chats appearing above your conversation etc.
I have used a number of chat services and this one is a perfect blend between affordability and great function.
Works beautifully in tandem with my mobile too - All very seemless and I love the fact even the alarm tone is the same.
It all makes a difference and improves the experience.
Customer interface is very clear - and pro - active rules ensure I pop up to help my customers at the right moments - Cannot fault it.
Still on trial but so far we are loving Chatra! It has everything we want and more. Will definitely be getting it for our website.
¡Me encanta este chat! Es súper sencillo de utilizar, además el equipo técnico que hay detrás te ayuda en todo lo que necesites. Sin duda, una de las mejores herramientas para mi tienda
Great app. Helps us to communicate with our customers when they really don't feel like calling in. We love the fact that we can put it on our phone and be out of the office and still help customers. Every online store should use this app.
Amazing App! We love the adjusted auto targeting, and that you can change the automated target to trigger only if you are online.
Our company uses this app to help any page visitors with questions. Real-time chat to help close sales. Highly recommended.
very helpful app and very supportable team as well, it gives customer an impression of active and helpful store am happy with it thanks alot
We love this app. It's seamless for us and especially helpful with the current state of world affairs. It is a perfect way for our customers to communicate with us, and us with them.