Reviews (652)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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We love the app! It just makes assisting customers much easier! Definitely assists in customers making that final buying decision. Best decision we made!
We use the service at www.ichicc.com! I highly recommend it. One reason is you receive an alert when someone is on your website.
Brilliant app. Simple to setup and a brilliant touch to level up your customer services. Free option is very generous too.
Have been using the paid and free version so far. Serves me well.
Teníamos otra tienda online con otra plataforma y llevamos usando esta app años. Ahora nos hemos pasado a Shopify y llevamos usándola algo más de un mes. Todo sin problema.
Great app! Very useful as we can create multiple user IDs so all our staff can take turns with online enquiries. Works well.
I've used some other live chats, but they didn't work as well as this one. I am able to easily talk with customers over my phone and know exactly what channel they came in on.
Great app, simple to set up and works great. No problems at all.
I never had a chat app before and I think it’s helpful to give customers the chance to ask questions on the spot. I know it’s created sales for me where the customer would
previously probably not engage nor make a purchase.
So far so good. I recently installed this app after looking at a lot of chat apps. Seems like a great service and the install was easy and fast.