Reviews (653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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I never had a chat app before and I think it’s helpful to give customers the chance to ask questions on the spot. I know it’s created sales for me where the customer would
previously probably not engage nor make a purchase.
So far so good. I recently installed this app after looking at a lot of chat apps. Seems like a great service and the install was easy and fast.
I'm using Chatra for a while now and love it. Customers can ask me any question at anytime. I love their app. It's super easy to use and works great. Very happy with it and would definitely recommend!
Must have app for e-commerce owner.
Easy install.
Lots of useful function.
Good Customer Support.
You have to try it!
Love this app and how it allows me to connect to the visitors in my web store. Thumbs up from Webb's Mid Century :)
Easy to install, very intuitive and lots of options. Like being able to see visitors typing before sending and also what they have in their cart. Overall, I recommend this app. Live chatting with customers is a must!
So far, so good!! We installed Chatra with ease, the support from them has been really on point and we are loving the way the application is working within our online store. So far, we are not seeing a huge increase in sales coming from this, however it is an important component in making sure we have the level of customer service that we want to provide to our guests.
Thank you Yakov and team!
-Michelle
Atomic Beauty Cosmetics
www.atomicbeautycosmetics.com
This App is awesome, I was looking for the perfect way to communicate with my costumers in real time and this was by far the best.
Good app for use. Its made a big difference in terms of how we connect and communicate with customers!
It has increased our conversions by 15%! We have made so many more sales because we are able to answer our customers in real-time with an amazing desktop app.