Reviews (652)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.
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Best live chat app ever made. Very affordable for startups and everything is straight to point. Very useful if you wish to engage with your visitors. HIGHLY RECOMMEND THIS APP.
I have been working with Live Chat for the past year and a half. The app works really well for our needs as a small business. The customer service team has been very easy to reach and responsive.
We've been using Chatra for several years now. The app has a robust feature set, and customer service is outstanding.
So far I have had a great experience using this LIVE chat. It is easy to use, and just what we needed.
So far so good! This is very helpful to answer questions and save orders! It was very quick to set up which was great.
I steal learning how to use this app. I just now start advertising so that I will use this soon. I like the app so far. But I have a small experience.
Used a couple alternatives before finding this live chat app. This is the best so far. Haven't experienced any delays in receiving and sending messages like on other apps. The app is very easy to use and there's a mobile app also. A+ will definitely continue to use.
Update: Still performing amazingly and the support team are very prompt and helpful, we recommend to everyone!
Have been using this app for over a year, it is excellent, no complaints. We use it on desktop and phone app. I highly recommend it.
We have tried a tonne of other chat systems and this is by far the best of all of them. Easy integration, great set-up, professional, and the most important thing 'awesome customer support'. Highly recommended
We love this app! Definitely user friendly, and our customers are making great use of it as well. +++