Reviews (652)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.

May 5, 2020

Brilliant app. it is a massive help for us to communicate with customers and don't know what we'd do without it now

Giggy Jewellery
United Kingdom
Over 1 year using the app
August 30, 2018

Great way to communicate with your customers, even if you're a tiny business, even if you're on the go!

The Jar Girl
Canada
Over 1 year using the app
February 15, 2021

Really easy to use and super powerful, it works perfectly for my phone, computer and tablet so i can stay connected all the time.

Young God Shop
Mexico
Over 1 year using the app
December 16, 2015

I absolutely love this chat app! It has apps for android, mac and windows and I have it installed on all of my devices....laptop, desktop, tablet and cellphone. It has helped me get some sales. It's perfect :)

Love Kari Dae
United States
Over 1 year using the app
December 13, 2017

Work very well. Don't have to pay extra for more than 1 store. Advanced featured are very nice too.

Cloud F1 Llc
United States
Over 1 year using the app
June 14, 2021

This is great for real-life interactions. Gets you close to your customer quickly. I have been able to speak to customers frequently and easily through the app. This has resulted in a better way for sales.

LDezen
Hong Kong SAR
Over 1 year using the app
February 21, 2017

5 Stars, Highly recommended, The Best Live Chat app, Setup is very easy,
check it out on our website:)

https://prjewel.com

Prjewel
Hong Kong SAR
Over 1 year using the app
Edited November 4, 2018

Great user friendly App easy to use that does not decrease page speed like other apps . would recommend!

BeautyOnWheels
United Arab Emirates
Over 1 year using the app
November 20, 2016

I was testing out to see which chat developer will reply to my queries first and Chatra won it. That's why I chose them. Highly recommended. great tech help and friendly too.

Lakukan
Singapore
Over 1 year using the app
December 13, 2017

love it! would def recommend other try it out

Pavoipearls
United States
Over 1 year using the app